“Everything about our stay was perfect, starting with the organic shower gel, which was a lovely and thoughtful touch. The WMF cutlery and the free coffee from the WMF coffee machine added a premium feel and made every meal and coffee moment enjoyable. The design of the rooms is outstanding—modern, stylish, and very comfortable, with great attention to detail. Overall, the experience exceeded our expectations, and we truly appreciated the quality and care put into every aspect of the stay.
”
“Everything about our stay was perfect, starting with the organic shower gel, which was a lovely and thoughtful touch. The WMF cutlery and the free coffee from the WMF coffee machine added a premium feel and made every meal and coffee moment enjoyable. The design of the rooms is outstanding—modern, stylish, and very comfortable, with great attention to detail. Overall, the experience exceeded our expectations, and we truly appreciated the quality and care put into every aspect of the stay.
”
“Check in speed is very slow and very unfamiliar with the process.
Even assign a not my reservation to me…. until my reminder they the realized.
Didn’t check with me and my colleague which credit card what to use, just directly charged the card left to the system.
Check in time is so long and inefficient. I spend for 30-40mins to complete my check in.”
“Check in speed is very slow and very unfamiliar with the process.
Even assign a not my reservation to me…. until my reminder they the realized.
Didn’t check with me and my colleague which credit card what to use, just directly charged the card left to the system.
Check in time is so long and inefficient. I spend for 30-40mins to complete my check in.”
“Checked in on Saturday and out early Monday, while the team works Monday to Friday. Everything was smooth, but in case of any issues, there is no support over the weekend. It would be helpful if the team could reach out on Thursday to let guests know their working hours and check if there are any questions.
Great location, close to the underground and bus stations. The room is clean and tidy, with a comfy bed. One of the toilet paper rolls was partially wet, so only one clean roll was……
“Checked in on Saturday and out early Monday, while the team works Monday to Friday. Everything was smooth, but in case of any issues, there is no support over the weekend. It would be helpful if the team could reach out on Thursday to let guests know their working hours and check if there are any questions.
Great location, close to the underground and bus stations. The room is clean and tidy, with a comfy bed. One of the toilet paper rolls was partially wet, so only one clean roll was……
“Hotel staff is nice. Few station by metro to city Center and to MOC. Self check-in. So must remember to register before check-in to get QR code for entrance. ”
“Hotel staff is nice. Few station by metro to city Center and to MOC. Self check-in. So must remember to register before check-in to get QR code for entrance. ”
"The room is clean but a bit small. However, the design of separating the bathroom and the bed with a curtain is not ideal, as the curtain rings tend to fall off easily. On the positive side, the staff are friendly, the hotel is well-located, and the breakfast is good."
"Centrally located, just right next to the HB Beer House. I was lucky to be allocated a room at the corner facing the beer house. The room is not spacious but just manage to open 2 big suitcases. Minibar is free of charge and hotel.com also offered us a bottle of wine upon checking-in. Could bring your wine and consume at lobby bar.
Receptionists are sincere with smiles on the faces always. They were super helpful and offered us for lots assistance. Highly recommended. Worth to pay high room charge for brilliant service."