Viajes a Martenslinde Todo Incluido Vuelo + Hotel

The service was so bad that I was there for 2 nights and never saw anyone in reception. There were works outside in the street and instead of giving me a room on the back of the building (clearly there was availability) I was give a room at ground level, literally 1 metre away from the streetworks. Suffice to say I was woken up at 6:30am and had to leave the room immediately because the noise was unberable. To add insult to injury they charged m2 30 euros for late checkout which I did not want and did not use but unintentionally had selected on the webpage the hotel sends to do the checkin, When I complained about this charge they said they could not do anything because I had reserved through Hotels.com. But it was not Hotels.com it was their app and their link which, trying to circumvent Hotels.com had addded the 30 euros charge. Hotels.com had nothing to do with this!!! A disaster. I was planning to book this hotel again for several days month but after this experience I will never go even close. I feel insulted and scammed.

Si pero céntrico en zona peatonal y al lado hay un carrefour conveniente para comprar snacks caminando llegas a todo cerca de la estación central de trenes !!

El hotel muy cargado de decoración, bien ubicado y personal atento

Overall my stay was great experience however dinner was a bummer since kitchen closes early 9:00 pm so I had to get the bar menu. Service wasn’t that great they were just distracted.

Si te gustan las chinches, este puede ser tu hotel ideal. Pasamos las últimas noches de nuestro viaje a Bélgica en este hotel, pensando que sería el lugar ideal para relajarnos. Nada más lejos de la realidad. Tanto mi marido como yo sufrimos múltiples picaduras de lo que en un principio pensamos que serían mosquitos. Al volver a Madrid, dada la virulencia del picor, fuimos al médico, quien nos indicó que por el patrón de las picaduras eran muy probablemente de chinches. Alertamos inmediatamente al hotel, que fue bastante reacio a admitir siquiera la posibilidad de una plaga. Nos prometieron enviarnos el informe de la inspección de su empresa de desinsectación para que nos quedásemos tranquilos. Todavía estamos esperándolo. No nos han ofrecido compensación alguna y han sido bastante bordes en su respuesta.