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"Check in was quick and efficient - and we found we had been upgraded to an upstairs Queen suite. It was spacious, the bed very comfortable and facilities good. Tv, fridge, microwave, kettle, crockery, cutlery and some glassware provided. Coffee, hot chocolate, biscuits and chocolate replenished each day. The bathroom was large with a powerful shower. Hot water was plentiful. We chose The Com Plex due to its location just off the main street. Two supermarkets were within easy walking distance. There were plenty of places to eat nearby. We were so pleased that we stayed here and would highly recommend. "

"Last minute booking. Friendly staff. Easy check-in. Ground floor unit was great for mum."

"Great place to stay lovely and close to the beach. Great room nice and spacious. "

"Love staying here, its my go to for accommodation when in Whakatane. "

"We made a last minute booking. It was a great price, had smiley staff & he was welcoming. They held another room for me the next night which we confirmed quite late. So, we appreciated having somewhere to stay. We really enjoyed the spa bath & fwkt it was great value for money. Thanks 😉 "

"We absolutely loved our stay and we thoroughly enjoyed our time."

"It was our second stay at The Gin Trap, and the whole family enjoyed it, including our furry family member.The location is stunning, and even winter time is definitely worth it. Will definitely come back!"

"The house, grounds and view were wonderful. Everything we needed was there, and the host was very helpful. If i texted he got back to me promptly. He was also helpful in making suggestions of interesting places to go and sights to see. Highly recommend, i would stay there again!"

"Best personal service I have seen .. ensuring my stay was comfortable and everything was shown and explained. Full credit for customer service."