Matoishi Vacations from $1,332

Hotel is walking distance to transport facilities like Karashimacho Tram Station and Sakuramachi Bus Terminal. The shopping arcade which has food and convenience stores are also within walking distance. However, despite the easy access to transport and shopping, the rooms seems to be generally a bit tighter. Hope that they can improve on the acknowledgement portion because they did not respond initially when I use contact property on Expedia. It was only after sending an email to Expedia which I then have the confirmation acknowledgement.

Spacious room comparing to some other hotels had room for two big suitcases and still had room to walk. Easy to access the bus to travel around as it was right outside the corner of hotel.

Staff with good service, clean room with a great view of the castle. Very convenient location as it is within a mall. Parking is in the multistorey opposite which made loading unloading of suitcases difficult. Breakfast spread was very average, not a lot of choices.

Infrastructure of the hotel was good but the food and service was not. Cleaning isn’t daily, they won’t even make your bed or refresh the room if you stay more than one night. The breakfast is not good quality, lots of cold food and cheap coffee/drinks downgrades the overall experience. It’s fine for a 3 star but not 4 star for sure.

Lovely staff. Beautiful view. Clean rooms. Great location.