Ratings based on 2,040 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, great pool area, on the beach

Posted Sep 1, 2015
Pros: Loved the common area, pool, the fact that it was on beach and that you did not have far to walk to reach the beach. Also, enjoyed Kaanapali area.
Cons: Bathrooms need updating and better water pressure
Location: Great location on Kaanapali beach with walkway to other hotels and Whalers Village for shopping, as well as close to Lahaina, for additional shopping.
Lovely hotel, great pool area, on the beach, although sadly much of beach in front of hotel is eroded, however, small walk toward the Hyatt Residency the beach is nice. Great restaurants. The only thing we found lacking was the room, small shower - poor water pressure, and could definitely use some upgrading.
4 out of 5
Recommended
for Everyone
by A verified traveler from München

Der dritte Stop unserer USA-Reise.

Posted Aug 30, 2015
Pros: Die Lage, das sehr freundliche Personal und das großzügige Zimmer. Alles sehr sauber.
Location: Das Hotel liegt in Lahaina in unmittelbarer Nähe zum Strand und Whalers Village. Von der Liege hoch und entscheiden ob Pool oder Meer.
Es war der dritte Stop auf unserer USA-Reise. Maui ist eine Traum-Insel mit wunderbaren, ruhigen Stränden. Wir haben die Strände (Kihei, Wailea etc.) mit einem Mietauto erkundet. Abends fährt man in die Front-Street entweder zum shoppen oder Essen. Geheimtip ist ein kleines thailändisches Lokal namens "Thai Chef". Es befindet sich hinter einem Bekleidungsgeschäft (Mauis Clothings) parallel zur Front Street. Das Essen ist wirklich sehr, sehr lecker und die Preise sehr moderat. Wer Alkohol zum Essen haben möchte, muß und darf diesen mitbringen! Nicht erschrecken darf man bei der Betrachtung der Fensterscheiben und Rahmen ...!
4 out of 5
Recommended
for Couples
by A verified traveler from Woodstock, NY

Beautiful location!

Posted Aug 29, 2015
Pros: The hotel property is beautiful. The staff for the most part was friendly. There is a walkway that goes from the hotel to Whalers Village where there
Cons: Get rid of the pushy time share people. They harass you every time you leave your room. They are in the lobby, out by the pool and on the sidewalk in
Location: We went to the Marilyn Monroe spa at the hotel for a couples massage and it was great. The Front street area has a little bit of everything. We had a
We had a wonderful time at this resort. It is a beautiful location and close to everything.
2 out of 5
by A verified traveler

Incomodo

Posted Aug 26, 2015
No estuvimos cómodos el tiempo que estábamos dentro de la habitación. Nos dieron uno para discapacitados ya que no tenían más disponibles. Y la reservación la hicimos con mucho tiempo antes. la habitación tenía plaga de hormiguitas y teníamos que estar pendientes que no subieran a las camas.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Beautiful hotel right next to the beach.

Posted Aug 24, 2015
Hotel staff was very friendly and helpful. Upon check in we received a beautiful lei made with real flowers and an explanation of what the hotel has to offer. Our room came well equipped with 2 balconies and the view of the ocean was breath taking! This hotel has so much to offer to make your stay amazing.... Would definately stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler from W

Beware

Posted Aug 23, 2015
Hyatt in Kaanapali have select rooms that they put aside for customers that book through discount travel sites like Expedia. This is our second time at this hotel and both times rooms were not well maintained. Furniture was worn, curtain in bathroom was old and moldy, several electrical plugs did not work, safe was not working, coffee maker was broken etc...
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel

Posted Aug 20, 2015
Great family-oriented hotel that has a lot to offer. Great restaurants, right on the Beach and amazing pools.
3 out of 5
by A verified traveler

Posted Aug 20, 2015
Cons: バスタブがざらついていた
Location: ホエラーズビレッジは期待程ではなかった。
レンタカーで行ったがバレーパーキングでいちいち待つのが面倒だったが、スタッフは精一杯対応していただいた。一日20ドルかかる。 プールの洞窟の中のバーは面白い。ウォータースライダーはおすすめ。
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Great hotel and resort

Posted Aug 3, 2015
Pros: It had everything a first time Hawaii vacationer would ever want to experience.
Cons: clarification on their website that just because the pool house offers it i.e. sunblock, floaties,and other water use equipment doesn't mean it's free
Location: Could not be in a better location
Awesome location, travel west and experience the remoteness of Maui, travel east and you hit more resorts, nice beaches and lookouts, and great shops. If want a place to stay to experience it all this it, it is co-located next to six other resorts with each of them allowing you the privileage of walking their grounds and enjoying their pools and shops. Great staff, great food, beautiful views and gardens, amazing all around.
Comment from Hotel Management
Aug 6, 2015 by Guest Relations Associate, Hotel Management
Good Afternoon, Thank you for taking the time to share your feedback for your stay at Hyatt Regency Maui Resort. I am so glad you had time to experience the beaches while there. We welcome you back soon. Safe Travels! Anne Guest Relations Associate
3 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice but under construction

Posted Jul 31, 2015
The hotel is a bit dated/worn compared to other places we've stayed. They were doing construction during our stay, odd for peak travel season. Regency Club was good, old-timers (Wanette, Alana plus a few more) are wonderful. Newer staff not so much. They are in a hurry, and not so warm and welcoming. Pool is nice, beach very close (lots of construction there too!). We will probably try some place else next time.
Comment from Hotel Management
Aug 6, 2015 by Guest Relations Associate, Hotel Management
Good Afternoon, Thank you for taking the time to share your feedback from your recent stay at Hyatt Regency Maui Resort. I am glad you enjoyed the Regency Club and Wanette & Alana.It is that the beach is so close. I hope you will have a chance to visit then there isn't construction going on. Safe Travels! Anne Guest Relations Associate