Excellent location and service
Posted Dec 30, 2016
We stayed 11 days at Kapalua's Ritz Carlton during Christmas time. The weather is near perfect (13 in of rain / year, temperature always between 72 and 78). Some highlights of our stay: snorkeling at the Kapalua Bay beach and the Honolua Bay beach, both within a few minutes drive. The game room was open during the season with billiards and Wii games, a good way to take a break while doing (complimentary) laundry or enjoying a morning drink at the Aina market located on premise (cheaper than the $40 buffer breakfast). The pools are typical of the Ritz, with two sections reserved to Adults. Everybody scampers off at 5pm somehow but you still can enjoy the pools late at night. The food was not a highlight, we tried everything and kept being underwhelmed - i.e. the onsite restaurants are fine if outrageously pricey, but in no way memorable. The service staff was uniformly excellent - friendly and helpful. We enjoyed the beach right outside of the hotel, although the waves were exceedingly strong and the flags were red most of the time. Shuffle board and bocce, tennis and basketball, lots of hammocks, the coast trail passing through - lots of good times.
Comment from Hotel Management
Jan 21, 2017 by Juilet Campbell-Golaube, Hotel Management
Thank you for your feedback and we are delighted you chose our property for your stay. We value your feedback and will certainly share your observations with the respective areas. We do hope you will visit with us again.
Front Office Manager