Ratings based on 1,650 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

The Ritz lives up to it's reputation and more.

Posted Jan 29, 2016
Fantastic hotel. Room service and staff were exceptional.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2016
It is a bit expensive but it was a nice place, Staff are friendly, the room service are awesome. We asked for flip-flop and towels couple time, they were responding quickly. The resort actually have a very nice beach too. Highly recommended.
5 out of 5
Recommended
for Couples
by A verified traveler

Great Hotel Stay

Posted Jan 17, 2016
My wife and I stayed a couple weeks before Christmas. We had a great time. The room was nice and very comfortable. We went to the beach--it is a bit of walk though--and we enjoyed that very much. Breakfast was good, but a bit too expensive for us. We would recommend going to the grocery store--that had some good food a reasonable prices.
5 out of 5
Recommended
for Everyone
by A verified traveler

Grand Hotel - 5 star treatment

Posted Jan 5, 2016
Pros: Very beautiful layout. I just wished I had time for the gym as it looked very equipped.
Cons: n/a
We had a wonderful location and grand facilities. Excellent location as we wanted some R&R.
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Posted Jan 4, 2016
Great experience, from check in through checkout. Very attentive, helpful staff. Excellent service. Very nice facilities. We stayed in a 2 bedroom residential suite with a garden view, and it was perfect for our getaway.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Paradise

Posted Dec 30, 2015
Everything was absolutely amazing! The grounds were perfectly manicured. The views are breathtaking! The staff was so hospitable, catering to our every whim. 1st vacation I didn't want to go home! Heaven on Earth!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

とてもリラックスできます

Posted Dec 29, 2015
Pros: ロケーション、スタッフ、プール、お部屋に設置のネスプレッソ
Cons: 特になし
Location: 12月に訪れましたが、風が強く、想定よりだいぶ寒かったです。プールの一つがお風呂並の温度で温泉のように毎日そこに入って温まっていました。
5泊しました。広いお部屋にアップグレードして頂けて、非常に快適に、ゆっくりと過ごすことができました。西マウイの北に位置していますので、人が少なく、本当にのんびりできます。どこかへ観光へ出かけるよりは、このエリアを十分に堪能することをお勧めします。ロビーのラウンジ、プールサイド等、ホスピタリティあふれるスタッフが程よく気にかけて、声を掛けてくださいます。是非また訪れたいホテルです。
5 out of 5
Recommended
for Everyone
by A verified traveler from Plymouth, Devon, England

Super wonderful holiday and well worth the trip

Posted Dec 27, 2015
We came all the way from LHR London on a 20 hour journey to RC Maui. Wow it was worth every penny. So serene and beautiful view and grounds; loved the daily activities in afternoon and evening with hot chocolate and delicious cookies served in foyer, the welcoming lei garland; the welcoming drink, the fast check in; the superb oceanfront suite, pick room 2252 as it's the best. Lots to do around the area of RC. Loved the surprise in our room of flower arrangement and the Santa calls and gifts we got, the discovery of the Hawai'ian elf means a present daily and swimming pool and the beach was so great for my daughter. Thank you so much for the memories. Loved the fact there was a room to wash and change once you've checked out to spend time by the pool and the beach. Great idea. I do think the management should change their tea brand to Fortnum and Mason
5 out of 5
Recommended
for Everyone
by A verified traveler from Kelowna

Hotel very nice and the staff are so friendly

Posted Dec 20, 2015
Pros: Everything
Cons: Not have to pay for parking
Location: close to most things . if you have a car . if not there is a shuttle
Hotel is very clean and nice. The staff are very nice and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

impressive location!

Posted Dec 19, 2015
Pros: Everything!
Cons: Breakfast availability.
Conveniently located close to the beach & shuttle service to other beaches nearby (eg Napili Bay). Impressive hotel with super friendly staff at all levels. Unfortunately the fitness center was remodeled during the week we stayed and some fitness equipment was available in an improvised room. The day we left the new fitness center opened and it was quite impressive!