See all properties
Save

Choose dates to view prices

Elaf Al Mashaer Hotel

Photo gallery for Elaf Al Mashaer Hotel

Exterior
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Exterior
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
2 restaurants, breakfast, lunch, dinner served; Asian cuisine

Overview of Elaf Al Mashaer Hotel

Elaf Al Mashaer Hotel

5.0 star property

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
Map
Ajyad Road Makkah Al Mukarramah, Mecca, 24231

Explore the area

  • Popular LocationGreat Mosque of Mecca9 min walk
  • Popular LocationAbraj Al-Bait Towers9 min walk
  • Popular LocationKaaba9 min walk

Room options

About this area

Mecca

Located in Mecca, Elaf Al Mashaer Hotel is in the city center. Notable landmarks in the area include Great Mosque of Mecca and Kaaba. Guests appreciate the hotel's quiet location.
Visit our Mecca travel guideOpens in a new window
Map

What's nearby

  • Well of Zamzam - 8 min walk
  • Great Mosque of Mecca - 9 min walk
  • King Fahad Gate - 9 min walk
  • Abraj Al-Bait Towers - 9 min walk
  • Kaaba - 9 min walk

Getting around

  • King Abdulaziz Intl. Airport (JED) - 62 min drive

Restaurants

  • Al Majlis - 9 min walk
  • Al Dira Restaurant in 29th Floor - 8 min walk
  • بيتزا هت - 8 min walk
  • الديوان - 3 min walk
  • اطياف - 7 min walk

About this property

Elaf Al Mashaer Hotel

5-star luxury hotel in the city center
Close to Great Mosque of Mecca and Kaaba, Elaf Al Mashaer Hotel provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Enjoy Asian cuisine and more at the two onsite restaurants. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and free newspapers
  • A computer station, an elevator, and a front-desk safe
  • Concierge services, tour/ticket assistance, and a porter/bellhop
  • Guest reviews give good marks for the dining options and quiet location
Room features
All 304 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like free WiFi and air conditioning. Guests reviews say good things about the spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch LED TVs with cable channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

Arabic, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-in
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SAR 150 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: SAR 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Maqam
  • Al Multazim

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility available in select rooms
  • Raised toilet seat
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe

Similar properties

Policies

Check-in

Check-in from 4:00 PM - 4:00 AM
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 50 per person
  • Self parking fee: SAR 150.00 per day
  • Late check-in fee for check-in between 1:00 PM and 6:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

Property is also known as

Al Mashaer
Elaf Al
Elaf Al Mashaer
Elaf Al Mashaer Hotel
Elaf Al Mashaer Hotel Mecca
Elaf Al Mashaer Mecca
Elaf Mashaer
Elaf Mashaer Hotel
Hotel Elaf Mashaer
Mashaer
Elaf Al Mashaer Hotel Hotel
Elaf Al Mashaer Hotel Mecca
Elaf Al Mashaer Hotel Hotel Mecca

Frequently asked questions

Is Elaf Al Mashaer Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Elaf Al Mashaer Hotel?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at Elaf Al Mashaer Hotel on Jun 14, 2023 start from $186.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Elaf Al Mashaer Hotel?

Self parking is available for SAR 150.00 per day. Limited spots are available.

What time is check-in at Elaf Al Mashaer Hotel?

Check-in is from 4:00 PM - 4:00 AM. Late check-in is available from 1:00 PM–6:00 PM for a fee.

What time is check-out at Elaf Al Mashaer Hotel?

Check-out is at noon.

Where is Elaf Al Mashaer Hotel located?

Located in the heart of Mecca, this luxury hotel is within a 10-minute walk of Well of Zamzam, Great Mosque of Mecca, and Kaaba. King Fahad Gate and Abraj Al-Bait Towers are also within 10 minutes.

Elaf Al Mashaer Hotel Reviews

Elaf Al Mashaer Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 40 out of 148 reviews" "
" "10 - Excellent 27%
Rating 8 - Good. 42 out of 148 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 30 out of 148 reviews" "
" "6 - Okay 20%
Rating 4 - Poor. 15 out of 148 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 21 out of 148 reviews" "
" "2 - Terrible 14%

6.8/10

Cleanliness

6.9/10

Staff & service

6.3/10

Amenities

6.7/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Abderrafi

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

8/10 Good

Qasir

Stayed 2 nights in Mar 2023

2/10 Terrible

Mubarik

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give them a lower rating I would! We got to the hotel after a long flight. We were told our booking was canceled. And no rooms were available. They basically over booked and canceled our room. The staff was rude, and were literally refusing to speak to us. We stood there for over an hour trying to resolve the issue. The basically told us to get lost and find another hotel. I’ve never felt so helpless and degraded in my life. DON’T EVER BOOK AT THIS HOTEL. It may be a little cheaper in cost, and that may be and enticing factor. But they are terrible! Beware!
Stayed 2 nights in Feb 2023

8/10 Good

Shahina

Liked: Cleanliness, staff & service, property conditions & facilities
Overall friendly staffs. Good in breakfast was terrible.
Stayed 1 night in Feb 2023

10/10 Excellent

NurLiyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but can be improved
GOOD: the hotel is very strategically located, just 5 minutes from the gate for tawaf. it is close to all the shops and restaurants. it is also very easy to get taxis here. the reception staff were very friendly and helpful and the room was very comfortable. they also have wuduk area and ironing facilities in the room. BAD: due to the location on the main road, it was VERY noisy. the windows weren't soundproof and I was on the top floor. check in too almost an hour during peak time and there were only 2 staff available. Only 1 of the reception staff speaks English, this made it very difficult to get assistance on time. TV and furniture in the room are very old. the shower wasn't clean and had mould in the grout. was not expecting these as the price per night was quite expensive.
Stayed 5 nights in Dec 2022

6/10 Okay

HUSAM

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Your tap water was brown. No one ever answered the reception phone when i called. The bed was right in front of the AC, very bad design. The toilet leaked. I could never get room service. Your elevators never worked properly. They would miss my floor or just not work completely.

10/10 Excellent

Mouzam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price is also very expensive
All good except problems with phone in the room was not working I have to go to the reception all time to tell for room service apart from that every thing is good i will use your services in future again Inshallah
Stayed 4 nights in Jan 2023

8/10 Good

Raghda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel

10/10 Excellent

Mohamed

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean lobby good Room good customer service
Well let start the room it was good size single guest it was clean room the housekeeper guy he make sure nothing missing from towels and soap good service if you asked me the employee he take my attention he’s name Ahmed AlZahrani the receptionist he make sure he solve the problem plus satisfy too and happy I was about to cancel my reservation because of the not good view in my room #304 he was listening to my problem. He doesn’t cut me off when I’m talking to him and he promise to do his best because of that I continue the reservation because of him the way listen to your problem and promise to help you with that big smile and ask if he can help with anything he will make sure to solve it even when I’m leaving the hotel he makes sure the driver arrive and he called and let me know that I called over all (excellent customer service) to Ahmed !!! i don’t see that in some countries when I travel I recommend this hotel for my friends and family in USA
Stayed 3 nights in Dec 2022

General hotel information

Highly Rated Amenities
Room & Property Cleanliness
Star Rating
5
Nearest Airport
Jeddah (JED-King Abdulaziz Intl.)
Address
Ajyad Road Makkah Al Mukarramah, Mecca