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“Fancy hotel but don’t expect much help from the staff!!”

“Clean room Friendly staff. Great view ALHAMDULILLAH”

“Staff was great”

“Clean Close to Haram Good buffet as the food around Haram not as good One head Arab staff rude - waiting to get an extra key at his desk beside the counter. No one was at the counter. He kept talking in his phone as if I didn't exist.”

“جميل جدا يوجد به موصلات للحرم قبل الصلاة ٤٠ دقيقة يتم إقفال الباصات”

“We booked two suites not regular rooms and they said parking is full.! I think they have a short in staff, service is too slow.. bus driver is very rude”

“Dear Management Team, I have just completed a one-week stay with my family, and I would like to thank the management, catering, and cleaning staff for your hard work. Thank you for providing such a pleasant and welcoming environment for us. Best regards, Nadeem”

“Cleaning 10/10 Good For Families and individuals both. ”

“Nice rooms”

“Staff went above and beyond to help .”

“Front desk staff was rude, room was clean, shuttle service to haram was ok ”

“Clean excellent”

“Very nice, spacious rooms. Easy access to kaaba”

“Needs major overhaul ”