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Overview of Jabal Omar Hyatt Regency Makkah

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Featured Image
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationKing Fahad Gate3 min walk
    Popular LocationGreat Mosque of Mecca5 min walk
    Popular LocationWell of Zamzam6 min walk

Choose dates to view prices

  • Room, 1 King Bed

    4/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Regency, Suite, 1 King Bed

    Room amenities

    • 818 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsRegency, Suite, 1 King Bed
  • Room, 1 King Bed, View (Partial Haram View)

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, View (Partial Haram View)
  • Suite (PRINCE)

    Room amenities

    • 1227 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite (PRINCE)
  • Club Room, 2 Twin Beds

    3.9/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsClub Room, 2 Twin Beds
  • Club Room, 1 King Bed, View

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, View
  • Room, 3 Twin Beds

    Room amenities

    • Sleeps 5
    • 3 Twin Beds
    More detailsRoom, 3 Twin Beds
  • Room, 2 Twin Beds, View (Partial Haram View)

    4.3/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds, View (Partial Haram View)
  • Club Room, 2 Twin Beds, View

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsClub Room, 2 Twin Beds, View
  • Room (4 Twin Beds)

    Room amenities

    • Sleeps 4
    • 4 Twin Beds
    More detailsRoom (4 Twin Beds)
  • Club Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed
  • Room, 2 Twin Beds

    3.9/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 4
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds
  • Studio Villa

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsStudio Villa
  • Regency, Executive Suite

    Room amenities

    • 818 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsRegency, Executive Suite

About this area

Mecca

Located in Mecca, Jabal Omar Hyatt Regency Makkah is connected to a shopping center. Great Mosque of Mecca and Kaaba are notable landmarks, and travelers looking to shop may want to visit Makkah Mall.
Visit our Mecca travel guide
Popular Location

What's nearby

  • King Fahad Gate - 3 min walk
  • Great Mosque of Mecca - 5 min walk
  • Well of Zamzam - 6 min walk
  • Kaaba - 7 min walk
  • Abraj Al-Bait Towers - 8 min walk

Getting around

  • King Abdulaziz Intl. Airport (JED) - 60 min drive

Restaurants

  • Al Oasis — 1 min walk
  • Al Tekkaya — 1 min walk
  • Broast — 5 min walk
  • Domino's Pizza — 5 min walk
  • Burger King - Holy Mosque — 5 min walk

About this property

Jabal Omar Hyatt Regency Makkah

Luxury hotel connected to a shopping center in Mecca with 2 restaurants
This smoke-free hotel features 2 restaurants, a health club, and 2 coffee shops/cafés. WiFi in public areas is free. Other amenities include a conference center, coffee/tea in a common area, and 24-hour room service. All 656 rooms feature thoughtful touches like bathrobes and slippers, along with free WiFi and iPod docks. Guests will also find 24-hour room service, flat-screen TVs, and separate bathtubs and showers.
Jabal Omar Hyatt Regency Makkah offers 656 air-conditioned accommodations with iPod docking stations and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.

Guests under 15 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR (Hyatt)
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: SAR 200 per day
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: SAR 110 per person
  • 2 restaurants and 2 coffee shops
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Health club
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English

Business services

  • 1 meeting room
  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 5 PM - 5:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from February 29 2020 to October 4 2020 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from May 06 to June 03:
  • Fitness facilities
  • Sauna
  • Spa
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for SAR 125.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: SAR 110 per person (approximately)
  • Self parking fee: SAR 200 per day (in/out privileges)
  • Rollaway bed fee: SAR 125.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Clothing is optional at this property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 15 years old are not allowed in the fitness facility

Property is also known as

Hyatt Regency Makkah Hotel Mecca
Hyatt Regency Makkah Hotel
Hyatt Regency Makkah Mecca
Jabal Omar Hyatt Regency Makkah Hotel
Hyatt Regency Makkah Jabal Omar Hotel Mecca
Hyatt Regency Makkah Jabal Omar Hotel
Hyatt Regency Makkah Jabal Omar Mecca
Jabal Omar Hyatt Regency Makkah Mecca
Jabal Omar Hyatt Regency Makkah Hotel Mecca

Frequently asked questions

Can I cancel my reservation for free at Jabal Omar Hyatt Regency Makkah and receive a full refund?
Yes, Jabal Omar Hyatt Regency Makkah offers free cancellation on select room rates, because flexibility matters! Please refer to Jabal Omar Hyatt Regency Makkah cancellation policy on our site for more details about any exclusions or requirements.
Is Jabal Omar Hyatt Regency Makkah pet-friendly?
No, pets are not allowed at this property.
How much is parking at Jabal Omar Hyatt Regency Makkah?
Self parking is available for SAR 200 per day. Limited spots are available.
What time is check-in at Jabal Omar Hyatt Regency Makkah?
Check-in is from 5 PM - 5:30 AM.
What time is check-out at Jabal Omar Hyatt Regency Makkah?
Check-out is at noon.
Where is Jabal Omar Hyatt Regency Makkah located?
Located in the heart of Mecca, this luxury hotel is within a 10-minute walk of King Fahad Gate, Great Mosque of Mecca, and Kaaba. Abraj Al-Bait Towers and Well of Zamzam are also within 10 minutes.
4.3
Excellent
5 - Excellent
363
4 - Good
155
3 - Okay
49
2 - Poor
16
1 - Terrible
25

4.5/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view and prompt staff response in terms of cleaning and support. Some of the room's amenities were old and falling apart (clock, handles, some lights did not function well).
Stayed 2 nights in Nov 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean with friendly staff. Does not have Kaaba view. Only partial Haram view.
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service, amenities
First off all check in greeting were terrible ! Then sending luggage to our room were delayed by an hour which lead us delayed our activity. In the room corner side were damp. Bathroom amenities were poor. Fruit basket were never filled nor the table amenities greeting sweet never taken from the room !! WiFi was terrible No WiFi at all. Not the place to return again.
Stayed 4 nights in Feb 2020

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