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Hotel San Fernando Plaza

Photo gallery for Hotel San Fernando Plaza

Primary image
Outdoor pool
32-inch LED TV with satellite channels, TV
View from room
Grand Suite | Minibar, in-room safe, desk, laptop workspace

Overview of Hotel San Fernando Plaza

Hotel San Fernando Plaza

4.0 star property

4.4/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
Carrera 42a No. 1-15, Medellín, Antioquia, 50022

Explore the area

  • Popular LocationPoblado Park9 min walk
  • Popular LocationSantafé Mall11 min walk
  • Popular LocationLleras Park11 min walk
  • AirportMedellín (MDE-José María Córdova Intl.)42 min drive

Room options

About this area


Located in El Poblado neighborhood, Hotel San Fernando Plaza is connected to a shopping center. Lokkus Contemporary Art and Medellin's Museum of Modern Art are cultural highlights, and some of the area's attractions include Santa Fe Zoological Park and Juan Pablo II Airpark. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros La Macarena or Atanasio Giradot Stadium.

What's nearby

  • La Strada Mall - 3 min walk
  • Golden Mile - 8 min walk
  • Poblado Park - 9 min walk
  • Santafé Mall - 11 min walk
  • Lleras Park - 11 min walk

Getting around

  • Poblado Station - 19 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 42 min drive


  • Cafe Fionna Bistro - 2 min walk
  • Tony Roma's - 5 min walk
  • El Aguacate - 7 min walk
  • Starbucks - 7 min walk
  • Ajiacos y Mondongos - 8 min walk

About this property

Hotel San Fernando Plaza

4-star hotel in the heart of El Poblado
A free breakfast buffet, a roundtrip airport shuttle, and a poolside bar are just a few of the amenities provided at Hotel San Fernando Plaza. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a massage, or a manicure/pedicure. Be sure to enjoy a meal at Spezia Restaurant, the onsite restaurant. In addition to a rooftop terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Self parking (surcharge), a banquet hall, and a porter/bellhop
  • A 24-hour front desk, a computer station, and an elevator
  • A front desk safe, multilingual staff, and wedding services
  • Guest reviews say great things about the helpful staff and location
Room features
All 167 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
More amenities include:
  • Wardrobes/closets and separate sitting areas
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and desks


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 3.00 per stay)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Spezia Restaurant

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool


  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms - 6


  • Rooftop terrace


  • Facials
  • Manicures and pedicures
  • Massages


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning
  • Bed sheets


  • Shampoo
  • Soap
  • Toilet paper
  • Towels


  • 32-inch LED TV
  • Cable/satellite channels

Food and drink

  • Minibar


  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area

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86% of travelers were happy with check-in
Check-in from 3 PM - 3 PM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 95000 per person (one-way)
  • Self parking fee: USD 3.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Fernando Plaza
Hotel San Fernando
Hotel San Fernando Plaza
Hotel San Fernando Plaza Medellin
Plaza San Fernando
San Fernando Hotel
San Fernando Plaza
San Fernando Plaza Hotel
San Fernando Plaza Medellin
Hotel San Fernando Plaza Hotel
Hotel San Fernando Plaza Medellín
Hotel San Fernando Plaza Hotel Medellín

Frequently asked questions

Does Hotel San Fernando Plaza have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel San Fernando Plaza?

As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at Hotel San Fernando Plaza on Oct 23, 2022 start from $67.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel San Fernando Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel San Fernando Plaza?

Self parking is available for USD 3.00 per stay. Limited spots are available.

What time is check-in at Hotel San Fernando Plaza?

Check-in is from 3 PM - 3 PM.

What time is check-out at Hotel San Fernando Plaza?

Check-out is at noon.

Does Hotel San Fernando Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 95000 per person applies.

Where is Hotel San Fernando Plaza located?

Located in El Poblado, this hotel is within a 10-minute walk of La Strada Mall, Golden Mile, and Oviedo Shopping Center. Río Sur Shopping Center and Poblado Park are also within 10 minutes. Poblado Station is 19 minutes by foot and Aguacatala Station is 25 minutes.

Overall score and ratings



Rating 5 - Excellent. 638 out of 1001 reviews
5 - Excellent 64%
Rating 4 - Good. 232 out of 1001 reviews
4 - Good 23%
Rating 3 - Okay. 65 out of 1001 reviews
3 - Okay 6%
Rating 2 - Poor. 30 out of 1001 reviews
2 - Poor 3%
Rating 1 - Terrible. 36 out of 1001 reviews
1 - Terrible 4%




Staff & service




Property conditions & facilities



5/5 Excellent

Luis, San Francisco
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!!
Stayed 1 night in Sep 2022

5/5 Excellent

Luis, San Francisco
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 3 nights in Sep 2022

5/5 Excellent

Charles, Winter Garden
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff, and breakfast. Excellent rates and well deserved ratings.
Stayed 5 nights in Sep 2022

1/5 Terrible

Roberto Trejo
Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Horrible service at check in lady on the front desk was rude the next day my driver was helping me with my bags and didn’t let him go up with me to drop the bags they want me to pay extra to let him go up so I have to Carrie the bags my self. At check out day they try to charge extra for stuff I didn’t use from the mini fridge was my first time at this hotel definitely not coming back to this property.
Stayed 3 nights in Sep 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Sep 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel especially the complimentary breakfast that's included.
Stayed 1 night in Sep 2022

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel past its heyday When we checked in the room all the towels were dirty, and one of the pillows had blood on it. The hotel did not even apologise for this. The room while in parts modern, was clearly not well maintained with a window that let in a lot of noise, an aircon which would blast full on without stopping once reaching the temperature, and a big hole in the floor. Similarly, the breakfast was quite bad with few choices (including a disgusting omelette). Overall this hotel is clearly past its heyday and the quality has clearly went downhill.
Stayed 3 nights in Aug 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival till departure the staff was unfriendly(I waited 2 hours to get a room after getting angry and others behind me are getting their rooms) only the staff that was friendly was in the eating area. Rooms are outdated and lack supplies(electronic as personal) Outlet in the room could not even hold a phone charger, fallout of Wifi and low speed (could not work on my computer due to speed). I booked a room for $130 and they wanted to put me in one for $58 they went into discussion with me that it's the room I have booked(thank god that I had a picture for the one I booked). I asked to talk to the manager without a result, not even feedback on their side.
Stayed 8 nights in Aug 2022

1/5 Terrible

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay there again
Stayed 5 nights in Aug 2022

3/5 Okay

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
A hotel that is certainly past its heyday, located in an office park that has also seen better days. I found better value at other hotels in Pablado.