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InterContinental Melbourne The Rialto, an IHG Hotel

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Indoor pool, free cabanas, sun loungers
Indoor pool, free cabanas, sun loungers
Premium Room, 1 King Bed (Club Access with Collins St. View) | Premium bedding, minibar, in-room safe, desk
Premium Room, 1 King Bed (Club Access) | Premium bedding, minibar, in-room safe, desk

Overview of InterContinental Melbourne The Rialto, an IHG Hotel

InterContinental Melbourne The Rialto, an IHG Hotel

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
495 Collins Street, Melbourne, VIC, 3000

Explore the area

  • Popular LocationCrown Casino and Entertainment Complex10 min walk
  • Popular LocationMelbourne Central16 min walk
  • Popular LocationQueen Victoria Market17 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)24 min drive

Room options

About this area

Melbourne

InterContinental Melbourne The Rialto, an IHG Hotel is located in Melbourne Central Business District, a neighborhood in Melbourne, and is in the entertainment district and near a metro station. Eureka Tower is a notable landmark, and travelers looking to shop may want to visit Bourke Street Mall and Melbourne Central. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Melbourne Cricket Ground. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Crown Casino and Entertainment Complex - 10 min walk
  • Bourke Street Mall - 12 min walk
  • Eureka Tower - 13 min walk
  • Melbourne Central - 16 min walk
  • Queen Victoria Market - 17 min walk

Getting around

  • Southern Cross Station - 7 min walk
  • Flagstaff Station - 10 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • Royal Stacks - 2 min walk
  • Buddabah - 3 min walk
  • Sunny Boy Cafe - 3 min walk
  • Yuzu at Church Lane - 3 min walk
  • Mughouse - 3 min walk

About this property

InterContinental Melbourne The Rialto, an IHG Hotel

5-star luxury hotel in the heart of Melbourne Central Business District
InterContinental Melbourne The Rialto, an IHG Hotel is located close to Crown Casino and Entertainment Complex, and provides shopping on site, a library, and dry cleaning/laundry services. Indulge in Ayurvedic treatments, aromatherapy, and hydrotherapy at the onsite spa. Enjoy Modern European cuisine and happy hour at the two onsite restaurants. Free in-room WiFi is available to all guests, along with car rentals on site and 2 bars.
Other perks at this hotel include:
  • An indoor pool with free cabanas and sun loungers
  • Full breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • Concierge services, ATM/banking services, and free newspapers
  • Wedding services, massage treatment rooms, and a front desk safe
  • Guest reviews say good things about the helpful staff and location
Room features
All 253 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the spacious rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Chinese (Mandarin), English, Filipino, French, German, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out

Safety measures

Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 30 minutes per day
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transportation

  • Secured covered valet parking on site (AUD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 45 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Alluvial Restaurant
  • Ronnie's

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4306 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Free pool cabanas
  • Pool sun loungers

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

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Policies

Check-in

93% of travelers were happy with check-in
Check-in from 3:00 PM - 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: AUD 45 per person (approximately)
  • Covered valet parking fee: AUD 70 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi is limited to 30 minutes per day; WiFi in public areas is also free for up to 30 minutes per day
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

InterContinental Melbourne
InterContinental Melbourne Rialto
InterContinental Rialto
InterContinental Rialto Hotel
InterContinental Rialto Hotel Melbourne
InterContinental Rialto Melbourne
Melbourne InterContinental
Melbourne Rialto
Rialto InterContinental
Rialto Melbourne
Intercontinental Melbourne The Rialto Hotel Melbourne
InterContinental Melbourne Rialto Hotel

Frequently asked questions

Does InterContinental Melbourne The Rialto, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at InterContinental Melbourne The Rialto, an IHG Hotel?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at InterContinental Melbourne The Rialto, an IHG Hotel on Oct 16, 2022 start from $162.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Melbourne The Rialto, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Melbourne The Rialto, an IHG Hotel?

Valet parking is available for AUD 70 per night.

What time is check-in at InterContinental Melbourne The Rialto, an IHG Hotel?

Check-in is from 3:00 PM - 11:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at InterContinental Melbourne The Rialto, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (amount may vary, subject to availability).

Where is InterContinental Melbourne The Rialto, an IHG Hotel located?

Located in Melbourne Central Business District, this luxury hotel is within a 15-minute walk of Melbourne Convention and Exhibition Centre, Crown Casino and Entertainment Complex, and Bourke Street Mall. Eureka Tower and Melbourne Central are also within 1 mi (2 km). Flagstaff Station is 10 minutes by foot and Southern Cross Station is 7 minutes.

Can I cancel my reservation for free at InterContinental Melbourne The Rialto, an IHG Hotel and receive a full refund?

Yes, InterContinental Melbourne The Rialto, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to InterContinental Melbourne The Rialto, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 616 out of 998 reviews
5 - Excellent 62%
Rating 4 - Good. 243 out of 998 reviews
4 - Good 24%
Rating 3 - Okay. 79 out of 998 reviews
3 - Okay 8%
Rating 2 - Poor. 48 out of 998 reviews
2 - Poor 5%
Rating 1 - Terrible. 12 out of 998 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

John
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely older building that exudes charm. The staff were particularly friendly. We only dined in once but the food was top class. The rate was also affordable and we will stay here again.
Stayed 1 night in Sep 2022

5/5 Excellent

Ho Weng Keong
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are quick with any in-room service and even bring the international power converter upon a quick call. I will stay at his property again.
Stayed 6 nights in Sep 2022

4/5 Good

Wendy
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Sep 2022

3/5 Okay

Hugo
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Iconic hotel centrally located in Melbourne CBD. easy access to transport and amazing shopping and dining experiences. Staff were phenomenal, and the buffet breakfast was great! Unfortunately the king size bed were two beds put together that kept separating through the night and the shower leaked water. Other than that it was a great stay. Thank you!
Stayed 3 nights in Jul 2022

4/5 Good

Thomas
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2022

4/5 Good

Hala
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and very pleasant the staff are very friendly , the food was amazing we had a lovely time. We would love to stay again when we visit Melbourne
Stayed 3 nights in Jul 2022

2/5 Poor

Nina
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

5/5 Excellent

A
Stayed 1 night in Jun 2022

5/5 Excellent

Emma
Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and beautiful rooms.