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InterContinental Melbourne The Rialto, an IHG Hotel

Photo gallery for InterContinental Melbourne The Rialto, an IHG Hotel

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Indoor pool, free cabanas, sun loungers
Indoor pool, free cabanas, sun loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of InterContinental Melbourne The Rialto, an IHG Hotel

InterContinental Melbourne The Rialto, an IHG Hotel

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
495 Collins Street, Melbourne, VIC, 3000

Explore the area

  • Popular LocationCrown Casino and Entertainment Complex10 min walk
  • Popular LocationMelbourne Central15 min walk
  • Popular LocationQueen Victoria Market19 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)26 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Aug 7, 2020 - Sep 22, 2021.

About this area

Melbourne

Located in Melbourne, InterContinental Melbourne The Rialto, an IHG Hotel is in the city center and near a metro station. Eureka Tower is a notable landmark, and travelers looking to shop may want to visit Bourke Street Mall and Melbourne Central. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Melbourne Cricket Ground. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Crown Casino and Entertainment Complex - 10 min walk
  • Bourke Street Mall - 12 min walk
  • Eureka Tower - 13 min walk
  • Melbourne Central - 15 min walk
  • Queen Victoria Market - 19 min walk

Getting around

  • Southern Cross Station - 7 min walk
  • Flagstaff Station - 10 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • Alluvial Restaurant — 1 min walk
  • Merchant — 1 min walk
  • Royal Stacks — 2 min walk
  • Rare Steakhouse — 2 min walk
  • Yuzu at Church Lane — 3 min walk

About this property

InterContinental Melbourne The Rialto, an IHG Hotel

Luxury Melbourne hotel in Melbourne Central Business District, walk to SEA LIFE Melbourne
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a spa tub. All 253 soundproofed rooms feature free WiFi and 24-hour room service. Conveniences include refrigerators and coffee makers, and guests will appreciate thoughtful touches like bathrobes and slippers.
InterContinental Melbourne The Rialto, an IHG Hotel offers 253 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Botanica Day Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free for up to 30 minutes per day
  • Free in-room WiFi is limited to 30 minutes per day

Parking and transportation

  • Self parking on site (AUD 55 per night)
  • Valet parking on site (AUD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 45 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • German

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4306 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Free pool cabanas
  • Pool sun loungers

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from August 7 2020 to September 22 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 45 per person (approximately)
  • Self parking fee: AUD 55 per night
  • Valet parking fee: AUD 55 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi is limited to 30 minutes per day; WiFi in public areas is also free for up to 30 minutes per day
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

InterContinental Melbourne
InterContinental Melbourne Rialto
InterContinental Rialto
InterContinental Rialto Hotel
InterContinental Rialto Hotel Melbourne
InterContinental Rialto Melbourne
Melbourne InterContinental
Melbourne Rialto
Rialto InterContinental
Rialto Melbourne
Intercontinental Melbourne The Rialto Hotel Melbourne
InterContinental Melbourne Rialto Hotel
InterContinental Melbourne The Rialto
InterContinental Melbourne The Rialto, an IHG Hotel Hotel
InterContinental Melbourne The Rialto, an IHG Hotel Melbourne

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 627 out of 995 reviews
5 - Excellent 63%
Rating 4 - Good. 236 out of 995 reviews
4 - Good 24%
Rating 3 - Okay. 77 out of 995 reviews
3 - Okay 8%
Rating 2 - Poor. 44 out of 995 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 995 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is central. Architecture pleasing. Clean. Service good. Covid quiet. Online info misrepresented services offered. Pool not open. And restricted services eg bar. But willing to forgive in these weird times. But if you book a place regardless of when. What’s offered and paid for, should be available.
Stayed 2 nights in Jun 2020

4/5 Good

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at this hotel is excellent. All staff are polite & nothing is too much trouble. It is a beautiful, well presented, clean hotel in a great location.
Stayed 1 night in Jun 2020

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was empty & there put me in a disabled room, water ran all over the floor & i slipped over. no vanity, no seat to put my shoes on. staff where rude when i got there at midnight i have stayed in hotels all over the world for work & this was the worst one i have ever been in, extremely disappointed
Stayed 3 nights in Mar 2020

5/5 Excellent

Stayed 3 nights in Mar 2020