“Overall the stay was fine for what I paid. My issue is that I was overchargered. I paid for my room through a third party site, then put down a card for the $50 incidental charge which I was told I would get back at check out. After checkout, I doubled checked my account and found that they charged me an additional $92. I went to the front desk, wasn't offered an explanation but was given a refund and a reciept. Checked my account again a few days later and that refund was no longer there. I……
“The hotel was nice but our room was clearly not finished with cleaning, we didn't have trash bags in our trash cans and the floors had not been swept. Luckily we had extra bags and just took care of it ourselves so we didn't have to bother hunting someone down”
“The Holiday Inn Express in Topeka was very clean and the staff was very friendly and helpful the breakfast buffet was hot and lots of choices the room was clean and everything was in working order I would stay there again”