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Overview of Jackalope Hotel

Photo gallery

Featured Image
Outdoor pool
Terrace/Patio
Balcony
View from Room

Jackalope Hotel

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
  • Sheets and towels washed at 140°F

Explore the area

    Popular LocationStonier Winery6 min drive
    Popular LocationParadigm Hill6 min drive
    Popular LocationPort Phillip Estate7 min drive
    AirportMoorabbin, VIC (MBW)42 min drive

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About this area

Melbourne

Located in Melbourne, Jackalope Hotel is in a rural area. Stonier Winery and Paradigm Hill are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Ashcombe Maze and Lavender Gardens and Redhill Recreation Reserve. Mornington Park and Moonlit Sanctuary Wildlife Conservation Park are also worth visiting.
Popular Location

What's nearby

  • Stonier Winery - 6 min drive
  • Paradigm Hill - 6 min drive
  • Port Phillip Estate - 7 min drive
  • Pt Leo Estate Sculpture Park - 7 min drive
  • Karrawingi Park - 11 min drive

Getting around

  • Bittern Station - 7 min drive
  • Melbourne Airport (MEL) - 78 min drive

Restaurants

  • Doot Doot Doot — 1 min walk
  • Flagger Doot — 1 min walk
  • Fontalina — 4 min drive
  • Le Bouchon French Cuisine — 4 min drive
  • Orita's 2 — 4 min drive

About this property

Jackalope Hotel

Luxury Melbourne hotel in Merricks North with 2 restaurants
This smoke-free hotel features 2 restaurants, an attached winery, and an outdoor pool. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and 24-hour room service. All 45 rooms feature thoughtful touches like minibars (stocked with some free items) and bathrobes, along with conveniences such as refrigerators and coffee makers. Free WiFi and balconies or patios are standard, as are flat-screen TVs with cable channels.
Jackalope Hotel offers 45 accommodations with iPod docking stations and minibars (stocked with some free items). Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Access to nearby health club
  • Outdoor pool
  • Private winery tours
  • Spa services
  • Wine tasting room
  • Winery attached

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vineyard

Spa

  • 2 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (some items)
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from September 8 2020 to February 18 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jackalope Hotel Merricks North
Jackalope Merricks North
Jackalope Hotel Hotel
Jackalope Hotel Merricks North
Jackalope Hotel Hotel Merricks North

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 36 out of 48 reviews
5 - Excellent 75%
Rating 4 - Good. 8 out of 48 reviews
4 - Good 17%
Rating 3 - Okay. 4 out of 48 reviews
3 - Okay 8%
Rating 2 - Poor. 0 out of 48 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 48 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. We loved sipping on cocktails while relaxing in the outdoor spa and pool. Food was incredible! Highly recommend Doot Doot Doot restaurant. We have already booked in another trip next year! :)
Stayed 2 nights in Nov 2020

5/5 Excellent

Stayed 2 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall experience!
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
5* rating - but need to hire more staff !
Hotel is beautiful - views across the vineyards from infinity pool are stunning. Rooms are very well appointed, great bathrooms and free minibar a nice touch. However - only negative point - the service was *excellent* by the staff - I cannot fault the effort by the people working there ... BUT - they felt understaffed across hotel. 1 poor guy/girl working pool service for 16-20 people on beds. 1-2 boys or girls on front desk with no porters to help luggage so they have to do that. At times they seemed over-run. Great shame because everything else was faultless - and the staff were great, they just had too much to cover
Stayed 3 nights in Jan 2020