Mistaken Point Tours

Nice central location to explore all the main attractions of Montreal. Room was ok, however we had to ask for it to be cleaned better as there were hairs and bits of plastic over the carpeted area. Despite telling the hotel about 4 times that the ice machine on our floor did not work and them telling us they would look into it - it did not work through the whole week’s stay. Their suggestion was we go to another floor - not best response for customer service. In fact at one point we felt we were being asked what was wrong with it and questioned about its use. Nice to have a coffee machine and tea making facilities, two small coffee cups, but only one tea cup? Television control in the the room did not work for one of the TV’s when we arrived - this was fixed. However as both TV’s which are back to back in the studio suite room (one facing the bed, one facing the sofa) are the same make and model when you turned on one TV both came on. We were forever trying to turn one off or on when using them. The hotel needs to look at this annoying feature- we did feed this back. Overall a comfortable star with only a few niggles.

I food options Internet was slow