“This was by far the worst hotel experience I’ve ever had. The place is located in one of the most dangerous parts of Ecuador, surrounded by crime and complete neglect. The hotel itself looks abandoned — the building is falling apart, dirty, and feels more like a forgotten ruin than a place to stay.
The staff were shockingly rude and unprofessional. They simply ignored any requests or complaints and treated guests with disrespect. Many travelers, including myself, were forced to leave the hotel……
“las imagenes que presentan en internet no se comparan con la realidad. Es una estafa. Ademàs el dueño desaparece y no enfrenta a los huespedes que deja sin alojamiento. ES PESIMO: PESIMO: EL ASPECTO HORRIBLE: ademas tiene que devolverme lo que paguè, ESPERO QUE EXPEDIA LO HAGA EN EL TIEMPO QUE OFRECIO. PORQUE EXPEDIA COBRA POR ANTICIPIDO. NO ES COMO EN OTRAS PLATAFORMAS QUE UNO PAGA EN EL LUGAR. PESIMA EXPERIENCIA... NOS TOCO SALI A BUSCAR ALOJAMIENTO EN OTRO LUGAR. HORRIBLE”
“Relaxing and lovely grounds in safe and secure setting. Though I travelled alone, I have every intention to return with my family. The staff work hard to give the guests an excellent stay. I appreciated the cleanliness and efficiency. Overall, highly recommend.”
