Viajes a Monte Castelo Todo Incluido Vuelo + Hotel

This hotel fell short of expectations. It's not a 5-star venue but an old house with accessibility issues. Maintenance problems and limited staff availability left us dissatisfied. The location wasn't as convenient as advertised. Not recommended for short visits or couples. Issues Faced: Pushy Check-in: Manager Paulo tried to upsell a pricier room at check-in, which was uncomfortable. We were just eager to settle in our room. Room Concerns: Standard room lacked windows and garden view. Upgraded room had maintenance issues, noise, and inadequate insulation. Uncomfortable mattresses. Unreliable Breakfast: Daily delays in breakfast delivery. This was especially inconvenient on the day of our departure when I had informed them in advance of my early check-out time. The chef assured me there wouldn't be a problem, but when the morning arrived, there was no one available at the hotel when I needed to leave. Deceptive Practices: Another disappointing aspect of the hotel was the deceptive practices employed by the manager, Paulo. As the hotel is located in a gated community, I sought advice on transportation to the airport. Paulo informed me that calling an Uber was not possible due to the community's rules and offered the hotel's transfer service for a steep price of 250 reales. I ended up getting an uber for less than 70 reales. In conclusion, the hotel didn't meet our expectations. It's not worth a 5-star rating. For a better experience, consider other options.

Got to stay here to enjoy the Ipanema side of Rio de Janeiro. Check in wasn’t very intuitive and there was not a 24 hour staff available for security. I found myself stuck on the inside of the apartment for some time trying to figure out how to leave the building. There were so many mosquitos within the stay that make nights sleepless - there’s a window in the kitchen that is continuously open that make nights restless. The door to the bedroom does not stay closed so I would have to lock myself in each night to hopefully separate myself from the mosquitos. The location makes walking around Ipanema easeful close to restaurants stores and bars.