Novotel Monterrey Valle

Photo gallery for Novotel Monterrey Valle

Featured Image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Minibar, in-room safe, desk, blackout drapes

Overview of Novotel Monterrey Valle

UNESCO Sustainable Property

Novotel Monterrey Valle

4 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
Ave Lazaro Cardenas 3000, Esq Dr Alt. Col. Valle Oriente, San Pedro Garza Garcia, NL, 66269

Explore the area

  • Popular LocationPlaza Fiesta San Agustin12 min walk
  • Popular LocationKidZania Monterrey19 min walk
  • Popular LocationGalerias Valle Oriente2 min drive
  • AirportMonterrey, Nuevo Leon (MTY-General Mariano Escobedo Intl.)30 min drive

Choose dates to view prices

About this area

San Pedro Garza Garcia

Located in San Pedro Garza Garcia, Novotel Monterrey Valle is connected to a shopping center. Metropolitan Center and Plaza Fiesta San Agustin are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cumbres de Monterrey National Park and Alameda. Traveling with kids? Consider KidZania Monterrey, or check out an event or a game at Estadio Tecnologico. Spend some time exploring the area's activities, including skiing.

What's nearby

  • Plaza Fiesta San Agustin - 12 min walk
  • KidZania Monterrey - 19 min walk
  • Galerias Valle Oriente - 2 min drive
  • Basilica de Guadalupe - 6 min drive
  • Plaza Zaragoza - 8 min drive

Getting around

  • Edison Station - 6 min drive
  • General Mariano Escobedo Intl. Airport (MTY) - 30 min drive

Restaurants

  • Los Hidalgos — 3 min walk
  • La Torrada — 6 min walk
  • Cenacolo — 7 min walk
  • Vasto — 10 min walk
  • Los Arbolitos De Cajeme — 11 min walk

About this property

Novotel Monterrey Valle

Art Deco hotel connected to a shopping center in San Pedro Garza Garcia with restaurant
A restaurant, an outdoor pool, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. All 238 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. In addition to upscale touches like private pools and deep soaking tubs, guests will find flat-screen TVs with cable channels and minibars.
Novotel Monterrey Valle offers 238 accommodations with private pools and minibars. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This San Pedro Garza Garcia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (MXN 50.00 per stay)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 250 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • Fitness center
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Computer station
  • Conference space (3875 square feet)
  • Meeting rooms - 8

Outdoors

  • BBQ grill(s)
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Private pool
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from August 11 2021 to September 30 2021 (dates subject to change):
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500.00 per pet, per night, plus a deposit of MXN 500 per night
Dogs and cats welcome
1 per room (up to 66 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 250 per person (approximately)
  • Covered self parking fee: MXN 50.00 per stay
  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 500.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Monterrey Novotel
Novotel Monterrey
Novotel Monterrey Valle
Novotel Monterrey Valle Garza Garcia
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle Hotel Garza Garcia
Novotel Valle
Novotel Valle Monterrey
Novotel Hotel Monterrey Valle
Novotel Monterrey Valle Hotel San Pedro Garza Garcia
Novotel Nuevo Leon
Nuevo León Novotel
Novotel Monterrey Valle San Pedro Garza Garcia
Novotel Monterrey Valle Pedro
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle San Pedro Garza Garcia
Novotel Monterrey Valle Hotel San Pedro Garza Garcia

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 302 out of 979 reviews
5 - Excellent 31%
Rating 4 - Good. 375 out of 979 reviews
4 - Good 38%
Rating 3 - Okay. 172 out of 979 reviews
3 - Okay 18%
Rating 2 - Poor. 82 out of 979 reviews
2 - Poor 8%
Rating 1 - Terrible. 48 out of 979 reviews
1 - Terrible 5%

3.9/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t care for every other day cleaning the room. Had to ask the safety deposit box to be fixed. Location wonderful!
Stayed 5 nights in Sep 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, amenities
I liked our view of the city from out window and the options for breakfast
Stayed 3 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast
Stayed 2 nights in Aug 2021

2/5 Poor

Business traveler
Disliked: Cleanliness, staff & service
they never clean my room and I stay 3 nights
Stayed 3 nights in Jul 2021

3/5 Okay

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Pet friendly floor was good enough - Gym was excellent Didn't use the pool, but it seems very good - Location is second to none, with great exits to several parts of the metropolitan area. Hotel is old and it feels, specially at the bathroom - The bathing tube looks ancient and falling on this bathroom is certain death.
Stayed 9 nights in Jun 2021