Monterrubio Vacations from $740

NOT THE NICEST PEOPLE TO DEAL WITH. NO air conditioning with a room at 80F; with the windows open. That is not what is expected of a 4 star hotel. Staff said that other guests said they were cold. Well all they had to do was turn off their thermostats. Why shutdown the A/C for everyone else. We’re on the top floor with the sun on the windows all day heating up the room. We had to sleep with the windows open and listen to garbage trucks at midnight and street cleaning machines even later. More of a hostal than a 4star hotel experience. Staff was NOT helpful at all. Nothing they could do and that all the fans that they had been lent out already. So, if there are so many clients that need A/C why not turn it on. It’s one of the hotel’s amenities without any word anywhere there it is a seasonal amenity. Nor is it expected.

The location of this hotel was excellent, just up the street off one of the main plaza. All the places we wanted to go were easily walkable. The location felt very safe and with multiple codes to get into the space, that added a layer of security. Of note, this property does not have an elevator so it was a lot of stairs every day. Having a full kitchen was very nice. The bed was comfortable. The bathroom was well equipped, but did not have much room to leave your toiletries (e.g., shelves, counter space). Overall it was a good stay!

Excelent

Fabulous hotel in a superb location, couldn’t be better. All the staff were extremely kind and helpful. Breakfast was delicious and well worth having. We have been coming to Madrid for many years and this is the first time we have used this hotel. WE WILL BE BACK!!!!!!!