肯尼亚山国家公园

Great Resort with Excellent Staff, but Room for Improvement Overall, I had a very pleasant stay at Diamonds Malindi. The resort is beautiful, well maintained, and offers a relaxing atmosphere. I stayed in a Junior Suite, which was spacious, comfortable, and nicely furnished. One of the highlights of my stay was the staff. Everyone was friendly, welcoming, and attentive. However, at times I would have appreciated a little more attention when ordering drinks at the bar or in the restaurants, as service could occasionally be slow. There were a few issues that prevented me from giving a full 5-star rating. The Wi-Fi in my room only worked reliably when the TV was switched on, which was quite inconvenient. In addition, there was construction work taking place at the Terrace Restaurant during my stay. As a result, construction noise could often be heard from early morning until late in the evening, which affected the otherwise peaceful atmosphere of the resort. Another downside was the weekend party events. The music was extremely loud throughout the entire property, and the strong bass vibrations could even be felt while lying in bed. On those nights, it was difficult to sleep before 2:00 a.m. Despite these issues, I enjoyed my stay and would still recommend Diamonds Malindi to travelers looking for a beautiful beachfront resort with excellent staff and a pleasant overall experience.

So disappointed in the service here. Staff were not well trained - did not listen - were unwilling to assist. Our room was not made up daily - even though we asked. Food was sparse and was not anywhere close to what was expected based on our research. The fact that we had to pay for our food when we used room service - was insane. This is an All Inclusive after all. Would NOT recommend