Muri District Vacations & Trips from $1,021

The hotel has great air conditioning! I was there during a heat wave & the room temperature could be adjusted unlike some other nearby hotels. The staff was polite and helpful. The tram is right outside the front door and only 3 stops to the train station. My only suggestion is to have a mini fridge. It would have been helpful for cold drinks and snacks during the heat wave.

I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

We had the best room ever! Very spacious and the location is amazing, right on the ski hill. The spa is great and don't miss the very cozy bar with fireplace. The staff were excellent, very helpful getting us ski rentals and information. Loved this hotel, truly a wonderful place to stay!

Our rooms were spotless and the beds very comfy. We had beautiful lakeside views. The bathroom was modern and well organised. A bit of a problem with WiFi but a storm and a reboot of the system post afterwards fixed it. Pillows were in short supply and whilst one room was fine and they were very good the other had very thin pillows and on requesting more was told that had run out. The location was excellent. Can’t comment on the food as we didn’t eat there. Front of house felt a little like it was being run on guess work rather than experience. Parking was interesting and tight.

The only issue I had was checking in (unless I missed something). I was unable to access the hotel entrance (door located to the right of the building) even after using the app. I walked in through the restaurant entrance and was able to find my room key in a cubby at the top of the stairs. Other than having clearer instructions with checking in, the hotel is fabulous. It's very convenient and within walking distance to bus and train stops.