Working with Tiffany was great, she made everything simple, from the check in to the check out. I only have a few "complaints" about the room itself. A couple more towels would be nice, we went through the amount of towels quickly with 5 of us. Supplying toiletries would be nice too, because the last thing I want to worry about while on vacation is making sure we have enough toilet paper.. I knew that when booking though, so that’s on me, just throwing it out there. Also, with three kids and two adults the room was a little small, but the size was also mentioned, so again, that’s also on me. There was some food left under the couch from people before us.
The resort however was different. (Everything I’m about to list is out of Tiffany’s control and strictly on the resort) When they (the resort workers) would clean the rooms around ours, they would leave the same bags of garbage and towels in the hall for a couple days before picking them up. You can see stains in the carpet from leaking garbage outside some doors. The first night we were there, a storm came through and flooded part of the hall and it seemed like they did nothing to take care of it and the hall was musty smelling for the remainder of our week there. Also, if you want a chair by the pool during the day, go watch the sunrise and lay a towel out then. If you don’t, you’ll be lucky to get a chair at any time during the day. They say they monitor ‘unused’ chairs, but they don’t. All we wanted was ONE chair for our family of FIVE. If you want to play mini golf, go to the front desk and get the clubs before wasting 20 minutes to find it, and then getting told everything is down at the front desk. Starbucks is decent though, and their breakfast buffet was alright! The parking ramp is awful to try and park in.. if you have a bigger vehicle, good luck. We have a traverse, and had to do multiple point turns to get into some of the spots. A lot of the workers seem to be younger and spend more time on their phone then actually doing their job, or paying attention.
I would try another one of Tiffany’s properties in the future, but probably not this one mainly because of the resort.
