My parents and I were 20 minutes away from the house after a four hour drive when we were told the owner canceled our stay. They said it was due to one of the AC units not working. I think it is outrageous they waited until just 20 minutes before check-in to tell us this, and we literally had nowhere else to stay. Lake Ponsett has very few rental houses available, and there were none available for a last-minute booking. Fortunately, we found a house on Lake Albert, but it was more than four times the cost because it was a last-minute booking. The whole experience was just terrible.