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Mövenpick Hotel & Residences Nairobi

Photo gallery for Mövenpick Hotel & Residences Nairobi

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Outdoor pool
View from room
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
View from room

Overview of Mövenpick Hotel & Residences Nairobi

Mövenpick Hotel & Residences Nairobi

5.0 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Mkungu Close, Westlands, Nairobi

Guests rated this location 8.3/10 - Very Good

Explore the area

  • Popular LocationThe Sarit Centre4 min walk
  • Popular LocationWestgate Shopping Mall10 min walk
  • Popular LocationNairobi National Museum2 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)22 min drive

Room options

About this area


In the business district and in a national park, Mövenpick Hotel & Residences Nairobi is in a walkable area with good shopping. Shoppers can check out City Market, while everyone can enjoy the natural beauty of Central Park and Arboretum. Looking to enjoy an event or a game while in town? See what's going on at Moi International Sports Centre.

What's nearby

  • The Sarit Centre - 4 min walk
  • Westgate Shopping Mall - 10 min walk
  • Nairobi National Museum - 2 min drive
  • Aga Khan University Nairobi - 3 min drive
  • Arboretum - 6 min drive

Getting around

  • Syokimau Station - 20 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 22 min drive


  • The Alchemist Bar (The Bus) - 3 min walk
  • Java House - 5 min walk
  • NewsCafe Sarit Centre - 4 min walk
  • Brioche Café Bistro - 7 min walk
  • Bahama Breeze - 7 min walk

About this property

Mövenpick Hotel & Residences Nairobi

5-star luxury hotel in the business district
Located close to Arboretum and University of Nairobi, Mövenpick Hotel & Residences Nairobi provides a roundtrip airport shuttle, a poolside bar, and a terrace. Treat yourself to a body scrub, Ayurvedic treatments, or reflexology at Revitalize, the onsite spa. Enjoy international cuisine and happy hour at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Outdoor pool access with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), multilingual staff, and an elevator
  • A banquet hall, a porter/bellhop, and 14 meeting rooms
  • Guest reviews speak well of the dining options, helpful staff, and proximity to shopping
Room features
All 276 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
Other amenities include:
  • Children's dinnerware and childcare services
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and deep soaking tubs
  • LED TVs with premium channels and DVD players
  • Wardrobes/closets, separate sitting areas, and electric kettles

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.


Chinese (Mandarin), English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:30 AM for a fee: USD 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Baluba- Main dinning
  • Kijani
  • La Mesa
  • Pool
  • The View- Roating Rest.

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Family friendly

  • Children's dinnerware
  • DVD player
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool (guest access)
  • Snack bar/deli
  • Soundproofed rooms


  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • Business center
  • Conference center (30,460 square feet of space)


  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking


  • Banquet hall
  • Smoke-free property

Room amenities


  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress


  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels


  • DVD player
  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar


  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Similar properties

See similar properties



Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and 9:00 AM
Minimum check-in age: 18


Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 per person
  • Airport shuttle fee: USD 80 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 9:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Mövenpick Hotel Nairobi
Mövenpick Nairobi
Mövenpick Hotel Residences Nairobi
Movenpick & Residences Nairobi
Mövenpick Hotel & Residences Nairobi Hotel
Mövenpick Hotel & Residences Nairobi Nairobi
Mövenpick Hotel & Residences Nairobi Hotel Nairobi

Frequently asked questions

Does Mövenpick Hotel & Residences Nairobi have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at Mövenpick Hotel & Residences Nairobi?

As of Mar 26, 2023, prices found for a 1-night stay for 2 adults at Mövenpick Hotel & Residences Nairobi on Apr 21, 2023 start from $135.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mövenpick Hotel & Residences Nairobi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mövenpick Hotel & Residences Nairobi?

Self parking is free at this property.

What time is check-in at Mövenpick Hotel & Residences Nairobi?

Check-in is from 2:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available from midnight–9:00 AM for a fee.

What time is check-out at Mövenpick Hotel & Residences Nairobi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mövenpick Hotel & Residences Nairobi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 80 per vehicle applies.

Where is Mövenpick Hotel & Residences Nairobi located?

Situated in a national park, this luxury hotel is within 3 mi (5 km) of Arboretum, University of Nairobi, and Central Park. City Market and National Archives are also within 3 mi (5 km).



Very Good

Rating 10 - Excellent. 46 out of 88 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 23 out of 88 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 5 out of 88 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 5 out of 88 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 9 out of 88 reviews" "
" "2 - Terrible 10%




Staff & service




Property conditions & facilities




4/10 Poor


Traveled with family
Disliked: Cleanliness, property conditions & facilities
The rooms were old and not very well maintained. Scratches to the furniture, marks on walls, cabinets, drawers, and bathrooms. The drain in the shower did not work well which resulted in flooding in the bathroom. All elevators were out of commission on the 16th of March which forced us and all other guests including seniors to walk up and down 10 flights of steep and narrow stairs. No service elevators or alternates were available and hurt my ankle badly walking up the stairs. Staff were unable to help and said the only solution was to take the stairs. There was a conference going on at the same time of our stay which caused a lot of delays and lead to a disappointing experience. The gym was old and not well maintained (dead flies all over the floors), pool was extremely cold even though it said heated. Reception was cold compared to the previous hotel we stayed at. Upon our check-out, the conference had ended and the floors were being cleaned by cleaners dumping buckets of soapy water on the hallway at 12pm. We had to walk and wheel our luggage through an inch of soapy water risking falling and getting injured. Very negative experience especially considering that we paid roughly $400 per night for a week long stay. The room was way overpriced and should have been half of that. Not impressed and would not recommend or return based on this rate.
Stayed 7 nights in Mar 2023

2/10 Terrible


Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Can't believe this was a 5 star hotel. Staff were amazing but the hotel was in poor condition. The door lock caught
Stayed 5 nights in Feb 2023

10/10 Excellent

Alfonso, MIAMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent, staff is always smiling and welcoming. The room was huge and comfortable, I’d highly recommend this hotel to friends and family. Thank you
Stayed 3 nights in Feb 2023

4/10 Poor


Disliked: Staff & service

10/10 Excellent

Annette, NAIROBI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient, spacious room spaces, friendly staff and amazing views of the Nairobi skyline especially from The View Restaurant.

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and serene place with all the modern amenities. Very very clean. Even though it's in the city, it's not in the busy and noisy part of the city. The staff goes above and beyond. I highly recommend it

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Dec 2022

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Justin, norfolk

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel did a great job helping me celebrate my wife birthday by decorating the room for me. Everyone we interacted with was amazing.

8/10 Good


Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel
This is a nice hotel with very spacious rooms. Conveniently located for the business district and large mall and restaurants. Most of the staff are excellent, especially Naomi and Grace on reception and the the lovely Faustina who looks after the cafe next to reception, However the staff on the 2nd floor at the bar and restaurant really need guidance and training. i had several issues during my stay.
Stayed 2 nights in Sep 2022