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Palacina The Residence & The Suites

Photo gallery for Palacina The Residence & The Suites

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, individually decorated

Overview of Palacina The Residence & The Suites

VIP Access

Palacina The Residence & The Suites

5.0 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Palacina Court, Kitale Lane, Off Dennis Pritt Road, Nairobi, 00100

Explore the area

  • Popular LocationYaya Centre19 min walk
  • Popular LocationArboretum6 min drive
  • Popular LocationNairobi Hospital11 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)22 min drive
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Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Nairobi

Located in Nairobi, Palacina The Residence & The Suites is in the business district. National Assembly Building and Karen Blixen Coffee Garden and Cottages are local landmarks, and the area's natural beauty can be seen at Nairobi National Park and Arboretum. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium. Guests appreciate the hotel's location for the sightseeing.
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Map

What's nearby

  • Yaya Centre - 19 min walk
  • Prestige Plaza - 3 min drive
  • Royal Nairobi Golf Club - 5 min drive
  • Arboretum - 6 min drive
  • Nairobi Hospital - 11 min drive

Getting around

  • Syokimau Station - 35 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 22 min drive

Restaurants

  • Roadhouse Grill - 4 min walk
  • Java House - 10 min walk
  • Cedars Restaurant - 10 min walk
  • Urban Coffee - 11 min walk
  • Gracia Gardens - 11 min walk

About this property

Palacina The Residence & The Suites

5-star luxury hotel in the heart of Kilimani
Take advantage of a roundtrip airport shuttle, a free daily manager's reception, and a terrace at Palacina The Residence & The Suites. For some rest and relaxation, visit the steam room, and indulge in a deep-tissue massage, a body scrub, or a body wrap. The onsite restaurant, Moonflower, features international cuisine and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • An area shuttle, luggage storage, and coffee/tea in the lobby
  • A 24-hour front desk, a front desk safe, and tour/ticket assistance
  • Guest reviews give good marks for the dining options, helpful staff, and location
Room features
All 28 individually furnished rooms include comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and stovetops

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Moonflower

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa services
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

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Policies

Check-in

99% of travelers were happy with check-in
Check-in from noon - 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50.00 per vehicle (one-way)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Palacina Residence Hotel Nairobi
Palacina Residence Hotel
Palacina Residence Nairobi
Palacina Residence
Palacina Residence And Suites
Palacina The Residence The Suites
Palacina The & The Suites
Palacina The Residence & The Suites Hotel
Palacina The Residence & The Suites Nairobi
Palacina The Residence & The Suites Hotel Nairobi

Frequently asked questions

Does Palacina The Residence & The Suites have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Palacina The Residence & The Suites?

As of Oct 1, 2022, prices found for a 1-night stay for 2 adults at Palacina The Residence & The Suites on Oct 2, 2022 start from $123.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palacina The Residence & The Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palacina The Residence & The Suites?

Self parking is free at this property.

What time is check-in at Palacina The Residence & The Suites?

Check-in is from noon - 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Palacina The Residence & The Suites?

Check-out is at 10:00 AM.

Does Palacina The Residence & The Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50.00 per vehicle applies.

Where is Palacina The Residence & The Suites located?

Located in Kilimani, this luxury hotel is within 2 mi (3 km) of Yaya Centre, Nairobi Hospital, and Arboretum. Prestige Plaza and Uhuru Park are also within 2 mi (3 km).

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 78 out of 100 reviews
5 - Excellent 78%
Rating 4 - Good. 12 out of 100 reviews
4 - Good 12%
Rating 3 - Okay. 7 out of 100 reviews
3 - Okay 7%
Rating 2 - Poor. 1 out of 100 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 100 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

LUCIA
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent as usual
Stayed 2 nights in Sep 2022

5/5 Excellent

LUCIA
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are regular clients and we love the place. I would recommend the place for both business and tourists.
Stayed 2 nights in Jul 2022

5/5 Excellent

Shirley
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nairobi Welcome
What a beautiful and tranquil Hotel to stay after long overseas flights. The staff was fantastic, very professional and most accommodating. 2 nights were not long enough
Stayed 2 nights in Jun 2022

5/5 Excellent

Gena
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

5/5 Excellent

Maria
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The most beautiful hotel that I have seen in a while. Extremely clean, impecable service, rooms with plenty of area, very quiet place and perfect location of you are planning to visit the top attractions in Nairobi. Best deal quality/price.
Stayed 3 nights in May 2022

5/5 Excellent

Kathy
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, very clean. Great indoor lap pool. Breakfast is decent and the terrace is very nice for meetings. Good location if you want to do things in Kilimani.
Stayed 5 nights in Mar 2022

5/5 Excellent

LUCIA
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite stay in Naiorbi. Safe, green, stylish, comfortable, with very kind and professional staff. Very good brasserie, not huge choices but more then enough for my way of life. Attentive to details, quite, with charm. Always the best choice in Nairobi.
Stayed 2 nights in Mar 2022

5/5 Excellent

Samuel
Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property with serene surroundings throughout. Rooms are amazingly spacious. Waking to the sound of chirping birds and the nearby creek was heavenly. It is truly a hidden gem and oasis in the middle of a bustling city. I will definitely be back for a much longer stay.
Stayed 2 nights in Feb 2022

5/5 Excellent

Verified traveler
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, grounds, and value for money in Nairobi. Friendly staff. Highly recommended -- will happily stay again myself.
Stayed 1 night in Mar 2022

5/5 Excellent

Verified traveler
Business traveler
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