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Frequently asked questions

Does PrideInn Azure Hotel Nairobi have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at PrideInn Azure Hotel Nairobi?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at PrideInn Azure Hotel Nairobi on Dec 17, 2022 start from $101.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is PrideInn Azure Hotel Nairobi pet-friendly?

No, pets are not allowed at this property.

How much is parking at PrideInn Azure Hotel Nairobi?

Self parking and valet parking are free at this property.

What time is check-in at PrideInn Azure Hotel Nairobi?

Check-in is from 2 PM - midnight. A fee applies for early check-in (subject to availability).

What time is check-out at PrideInn Azure Hotel Nairobi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is PrideInn Azure Hotel Nairobi located?

Located in Westlands, this eco-friendly hotel is within 1 mi (2 km) of The Sarit Centre, Oshwal Religious Centre, and UNHCR Kenya. Westgate Shopping Mall and Arboretum are also within 1 mi (2 km).

Can I cancel my reservation for free at PrideInn Azure Hotel Nairobi and receive a full refund?

Yes, PrideInn Azure Hotel Nairobi offers free cancellation on select room rates, because flexibility matters! Please refer to PrideInn Azure Hotel Nairobi cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 89 out of 253 reviews" "
" "5 - Excellent 35%
Rating 4 - Good. 99 out of 253 reviews" "
" "4 - Good 39%
Rating 3 - Okay. 38 out of 253 reviews" "
" "3 - Okay 15%
Rating 2 - Poor. 10 out of 253 reviews" "
" "2 - Poor 4%
Rating 1 - Terrible. 17 out of 253 reviews" "
" "1 - Terrible 7%




Staff & service




Property conditions & facilities



4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel. Check in took too long but staff was friendly.
Stayed 2 nights in Nov 2022

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff but bad food
Exellent and friendly staff. Only drawback was that the food was not very good. Hamburgers was not really cocked and food was cold when I got it several times.
Stayed 5 nights in Aug 2022

3/5 Okay

Traveled with family
Liked: Staff & service, amenities
The first room they put us in smelled strongly of cigarette smoke and only had 1 hand towel. After we told them about it, they did upgrade us to a much better room with no smell.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PrideInn Azure Hotel very good location Friendly staff co oprative and good Security will go again Thank You To all Who look after us
Stayed 1 night in May 2022

4/5 Good

Business traveler
Disliked: Property conditions & facilities
Stayed 5 nights in May 2022

2/5 Poor

Stayed 3 nights in May 2022

1/5 Terrible

Traveled with group, Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible stay, horrible service
This hotel does not care about their guests' happiness. I mistakenly over paid for my stay and the hotel refused to refund me back my money. They were very unreasonable & inkind about it. I only stayed 4 nights & mistakenly paid for 5. They refused to refund me. Idk where you pay for services you never receive. Next issue: the elevator didn't work for 3 days & I had to climb up the steps to the 6th floor each time i wanted to leave the hotel throughout those 3 days. The rooms had water stains in the toilet & sink bowl. The water had a slight yellow tint so that was gross, especially when you think about brushing my teeth with it. Finally, I paid for breakfast & they tried to bill me additionally for it. Very horrible experience here at PrideInn Azure. I do not recommend.
Stayed 4 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Big Bang For The Bucks
We had a super amazing stay at great hotel with the friendliest and most professional staff ever. We arrived to our hotel after midnight and the night manager, Arif, said we couldn’t get 3 rooms together then, but he promised we would be able in the morning. I awakened early and went down to the lobby. It was obvious that Arif had left copious note to Catherine who greeted me and had our rooms together shortly after breakfast. Throughout our week stay, the restaurant staff, front desk and house keeping staff made us feel like we were family. The rooms were clean, comfortable and cozy.. The location was great. We even walked back to the hotel after taking an Uber to a restaurant for dinner. I highly recommend this extremely luxurious hotel atmosphere for those who like getting a bang for their bucks without breaking the bank.
Stayed 6 nights in Mar 2022

3/5 Okay

Business traveler
Liked: Staff & service
Disliked: Room comfort
Stay was generally quite nice, although my bed was extremely hard and uncomfortable. Service from front desk, restaurant and cleaners was excellent.
Stayed 3 nights in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are amazing. They respond quickly and provide sufficient solutions. With security, I feel safe in the hotel. The swimming pool and 24-hour dining service are plus points!
Stayed 1 night in Feb 2022