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The Landmark Suites

3.5 star property
Comfortable hotel, a quick walk to Westgate Shopping Mall

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for The Landmark Suites

Presidential Suite, 3 Bedrooms, City View | Balcony
Daily full breakfast (USD 12 per person)
Front of property
Balcony view
Restaurant

Reviews

8.4

Very good

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

2:00 PM

Check-out time

12:00 PM

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Kelsey
May 23, 2024
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About the neighborhood

Map
Mwanzi Road, Westlands, Nairobi, Kenya, 606

What's nearby

  • Westgate Shopping Mall - 2 min walk
  • Sarit Centre - 8 min walk
  • The Aga Khan University Hospital - 5 min drive
  • Kenyatta International Convention Centre - 6 min drive
  • United Nations Office at Nairobi - 9 min drive

Getting around

  • Syokimau Station - 21 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 22 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬8 min walk
  • ‪Java House - ‬8 min walk
  • ‪Spring Valley Café - ‬2 min walk
  • ‪The Wine & Bottle - ‬5 min walk
  • ‪Roco Mamas - ‬8 min walk

About this property

The Landmark Suites

Hotel near Westgate Shopping Mall
Located close to Sarit Centre and Arboretum, The Landmark Suites provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • A reception hall, concierge services, and an elevator
Room features
All guestrooms at The Landmark Suites have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, electric kettles, and daily housekeeping

Languages

English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 35.00 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
This property is professionally cleaned

Property is also known as

Landmark Suites Aparthotel Nairobi
Landmark Suites Aparthotel
Landmark Suites Nairobi
Landmark Suites
The Landmark Suites Hotel
The Landmark Suites Nairobi
The Landmark Suites Hotel Nairobi

Frequently asked questions

Does The Landmark Suites have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Landmark Suites?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Landmark Suites on Aug 10, 2024 start from $69.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Landmark Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Landmark Suites?

Self parking is free at this property.

What time is check-in at The Landmark Suites?

Check-in start time: 2 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at The Landmark Suites?

Check-out is at noon.

Does The Landmark Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35.00 per person applies.

Where is The Landmark Suites located?

Situated near the airport, this hotel is within a 10-minute walk of Westgate Shopping Mall and Sarit Centre. Arboretum and City Market are also within 3 mi (5 km).

The Landmark Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 17 out of 38 reviews" "
Rating 8 - Good. 12 out of 38 reviews" "
Rating 6 - Okay. 6 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Lumas

Stayed 1 night in Apr 2024

8/10 Good

Judith Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff especially Lydia and Rhoda
Stayed 6 nights in Mar 2024

2/10 Terrible

Isaak

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
WORST PLACE TO STAY IN NAIROBI. A GHETTO SPOT! AVOID IT AT ALL COST. DO NOT RENT. IT'S UNSAFE AND UNCLEAN.
Stayed 5 nights in Feb 2024

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff, and the Indian Chinese restaurant attached, Sizzlers, is worth visiting for an extensive menu of choices and flavours
Stayed 3 nights in Feb 2024

10/10 Excellent

Sanjive

Stayed 3 nights in Aug 2023

10/10 Excellent

Dozie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay and would come here again!!
Stayed 4 nights in Jun 2023

10/10 Excellent

Remeca

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t care to much about coming out taking a walk to mall or outting for being harassed by the people following us and asking repeatedly for things after answering to them . Also I recommend to provide a sponge or dish cloth for customer to have a choice to clean their own dishes and not be charged for a dish cloth also there should be more than 2 pots to use for cooking. The receptionist was very very nice and helpful . I recommend there should be more dining choices and the pool should have inside lights and heat. I really wanted to get in but it was cool . Overall the staff and everyone was awesome , even with a small misunderstanding with one of the housekeeper and the different pricing given on the beverages. We would still would stay again THANK YOU
Stayed 5 nights in Jun 2023

8/10 Good

David

Traveled with partner
Liked: Staff & service
Propert was adequate but shower sink needed maintenance (stopper broken), shower mount for hand wand broken. But comfortable, quiet. Good value, well positioned in city
Stayed 2 nights in Oct 2022

6/10 Okay

David

Stayed 4 nights in Sep 2022

6/10 Okay

Mathews

Stayed 1 night in Jun 2022

10/10 Excellent

Ranganai

Business traveler
Liked: Cleanliness, room comfort
Bambo
Wonderful, friendly attentive family like staff
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Amenities
Awesome staff especially during this covid-19 times. The front desk lady that welcomed me made me feel very at home especially having not been in country for long time. My mum states "the food was great". It sucks that there was curfew so didnt get to enjoy the restaurant as much....the suite was just what i needed ....next time i will definately try and utilize the kitchen.......
Stayed 3 nights in Apr 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Helpful staff, older property
The hotel is in a great location and is a short walk to Westgate mall. Otherwise the property isn’t in the best condition. Our original room didn’t have air condition. The helpful staff moved us to other room but that lacked a bed in the second bedroom. Thankfully the accommodating quickly erected a second bed for the kids. Overall, the staff was great but the property is very past it’s prime
Stayed 1 night in Mar 2021

10/10 Excellent

Ashish

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Sydney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just shy of perfect.
The hotel was much better than I had expected. The 2-bedroom suite is spacious and comfortable. The location is fantastic, right next to Westgate Mall. Really, the only issue is that there is no air conditioning or fan, so it gets a little stuffy after a while, which made for not the best night's sleep ever. Secondly, there are no mosquito nets. Mosquitoes are hardly an issue in Nairobi, but it only takes one in your ear to ruin a good night's sleep.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jul 2019

10/10 Excellent

Rumbidzai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Awesome, really enjoyed my stay, it was like being at a home away from home.
Stayed 5 nights in Feb 2019

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
We had an absolutely Fantastic stay at Landmark suites. The location is awesome & close to several amenities & shopping centres. The staff are very helpful & an absolute delight to deal with.
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveler

Dirty bling bling ?
I stayed at the Landmark suites testing them in the search of serviced apartments in Nairobi for my business travels. And I am not convinced. The building is located close to the Westlands Mall and the apartment I got looked great at first view, maybe too much bright and bling bling, but whatever. Unfortunaltely, I found the walls very dirty, the door of the washing machine broken and the hose of the shower of the main room heavily filtering, so I got more water there than in the shower steam. I also foud that they do not take credit cards and, moreover, did not have change when I paid in cash my expenses. Another inconvenient is the strong curry smell in the common areas in the morning. Maybe the other apartments are better and the smell disapears during the day, but I will not come back soon.
Stayed 1 night in Sep 2018

8/10 Good

Zubaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location suites living
This is a very convenient business stay hotel that offers suites for the same price a a room elsewhere. The staff is great and location excellent for shopping and meetings and transport. Only problem which can be serious is the level of noise. With Single glazing all the outside noises come in and early in the morning one can hear noise. Also this time when I stayed, I had very noisy neighbors who made one night impossible and after I complained heavily to the reception next night they were contained.
Stayed 3 nights in Aug 2018

10/10 Excellent

Catherine, Sumter, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I came two day early and they accommodated me.
I came two day early and they accommodated me. They gave me an upgrade since my room wasn't ready. I stayed 4 nights instead of 2. Everything was just beautiful. The best suite to stay in if you are in Nairobi. Everything is just right there.
Stayed 1 night in Jun 2018

10/10 Excellent

Edmond O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always my choice in Nairobi
As usual Landmark Suites was a great place to stay while in Nairobi. It has become a tradition for myself and friends to always stay here. The location, the apartments the staff and service are all great.