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The Ritz-Carlton, Naples

Photo gallery for The Ritz-Carlton, Naples

Reception
On the beach, white sand, beach cabanas, sun loungers
Terrace/patio
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
View from room

Overview of The Ritz-Carlton, Naples

The Ritz-Carlton, Naples

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
280 Vanderbilt Beach Rd, Naples, FL, 34108

Explore the area

  • Popular LocationVanderbilt Beach7 min walk
  • Popular LocationSeabreeze Avenue Beach3 min drive
  • Popular LocationMercato7 min drive
  • AirportFort Myers, FL (RSW-Southwest Florida Intl.)36 min drive

Room options

About this area

Naples

The Ritz-Carlton, Naples is located in Pelican Bay, a neighborhood in Naples, and is in a shopping district and on the beach. The area's natural beauty can be seen at Vanderbilt Beach and Bayview Avenue Beach, while The Baker Museum and Artis-Naples are cultural highlights. Traveling with kids? Consider Sun N Fun Lagoon, or check out an event or a game at Naples-Fort Myers Greyhound Track. Snorkeling offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Vanderbilt Beach - 7 min walk
  • Seabreeze Avenue Beach - 3 min drive
  • Delnor-Wiggins Pass State Park - 6 min drive
  • Mercato - 7 min drive
  • Naples Marina and Excursions - 7 min drive

Getting around

  • Southwest Florida Intl. Airport (RSW) - 36 min drive

Restaurants

  • The Turtle Club at Vanderbilt Beach / Restaurant and Bar - 8 min walk
  • Buzz's Lighthouse Restaurant - 9 min walk
  • The Crust - 3 min drive
  • The Capital Grille - 4 min drive
  • KC American Bistro - 4 min drive

About this property

The Ritz-Carlton, Naples

5-star luxury resort in the heart of Pelican Bay
36 holes of golf, a poolside bar, and a terrace are just a few of the amenities provided at The Ritz-Carlton, Naples. This resort is a great place to bask in the sun with a white sand beach, beach cabanas, and sun loungers. Treat yourself to a sports massage, a body wrap, or reflexology at The Ritz-Carlton Spa, Naples, the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants. Yoga classes and aerobics classes are offered at the 24-hour health club; other things to do include sailing and parasailing. Free WiFi in public areas is available to all guests, along with shopping on site and a coffee shop/cafe.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), free bicycle rentals, and 4 outdoor tennis courts
  • Valet parking (surcharge), an electric car charging station, and free newspapers
  • Meeting rooms, a porter/bellhop, and express check-in
  • Guest reviews say great things the breakfast, beach locale, and helpful staff
Room features
All 450 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and separate sitting areas.
Other amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Designer toiletries, shower/tub combinations, and hair dryers
  • 42-inch LCD TVs with Netflix, premium channels, and DVD players
  • Separate sitting areas, video-game consoles, and coffee/tea makers

Languages

Dutch, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 33 per day; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:30 AM: USD 38-38 for adults and USD 14-14 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 36 holes of golf
  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Parasailing
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 35 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch Smart TV
  • Digital channels
  • DVD player
  • iPod dock
  • Netflix
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 4 2021 to December 10 2022 (dates subject to change):
  • One of the swimming pools
The property will be renovating from May 3 2021 to December 10 2022 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 38 and USD 38 for adults, USD 14 and USD 14 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 33 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Naples Ritz-Carlton
Ritz-Carlton Hotel Naples
Ritz-Carlton Naples
Ritz-Carlton Naples Hotel
Ritz Naples
The Ritz-Carlton, Naples Hotel Naples
Naples Ritz Carlton
Ritz-Carlton Naples Resort
Ritz-Carlton Resort
Ritz Naples
Ritz-Carlton Naples
Naples Ritz Carlton
The Ritz Carlton Naples
The Ritz Carlton, Naples
The Ritz-Carlton, Naples Resort
The Ritz-Carlton, Naples Naples
The Ritz-Carlton, Naples Resort Naples

Frequently asked questions

Does The Ritz-Carlton, Naples have a pool?

Yes, this property has 2 outdoor pools and a children's pool. One of the pools will be unavailable from May 4 2021 to December 10 2022 (dates subject to change). The property will be renovating one of the pools from May 3 2021 to December 10 2022 (completion date subject to change).

Is The Ritz-Carlton, Naples pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Naples?

Valet parking is available for USD 33 per day.

What time is check-in at The Ritz-Carlton, Naples?

Check-in is from 4 PM - midnight.

What time is check-out at The Ritz-Carlton, Naples?

Check-out is at 11 AM.

Where is The Ritz-Carlton, Naples located?

Located in Pelican Bay, this beachfront resort is next to a golf course and within a 15-minute walk of Vanderbilt Beach, Bayview Avenue Beach, and Pelican Bay North Beach. Seabreeze Avenue Beach and Delnor-Wiggins Pass State Park are also within 2 mi (3 km).

Can I cancel my reservation for free at The Ritz-Carlton, Naples and receive a full refund?

Yes, The Ritz-Carlton, Naples offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Naples cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 303 out of 420 reviews
5 - Excellent 72%
Rating 4 - Good. 66 out of 420 reviews
4 - Good 16%
Rating 3 - Okay. 33 out of 420 reviews
3 - Okay 8%
Rating 2 - Poor. 10 out of 420 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 420 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

3.9/5

Eco-friendliness

4/5 Good

Taylor
Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property is under extensive renovations. Restaurants were limited, with no dinner available on Mon-Wed except for room service.
Stayed 2 nights in Sep 2022

1/5 Terrible

grazia
Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
to enter into a luxury hotel where you are spending over $800 night to use amenities and have access to everything they offer was so disappointing. understand they are were doing renovations around the pool, the inconvenience of listing on our floor the noise was awful of renovations no lobby access for the amount they charge not to have a luxury feeling was awful
Stayed 2 nights in Jun 2022

5/5 Excellent

JENNIFER
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

2/5 Poor

Joan
Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deberían avisar que están en construcción, pésimo
Stayed 2 nights in May 2022

5/5 Excellent

CATHERINE V.
Liked: Cleanliness, staff & service
Under construction so I understand it’s not up to the Ritz standards. Overall great but not excellent per other Ritz properties.
Stayed 1 night in Apr 2022

5/5 Excellent

Renee
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in Apr 2022