Neichen Vacations from $896

The staff went out of their way to please, the breakfast could have been a bit more choice

The property is amazing and the rooms are spacious and extremely clean and comfortable. The corridors and the landings are in contrast with the rooms and seem a little outdated. The grounds are also very nice although all the focus is especially dedicated to the golf course. The spa was enjoyable with two nice indoor and outside (small) pools. However, we found that for a 4 stars « superior » hotel certain aspects could be improved, in particular in regards to service and food options. It lacked personable service and no particular interest was taken in showing us or explaining where things were in the hotel (ie. we had to explore and find all the amenities ourselves) or what was on the menu (which was written in German) or recommending good options for children (ie. We ended up with very spicy sauces on burgers for children and no one mentioned that perhaps we should choose an alternative sauce for the kids). Just little things that would actually bring this amazing hotel to its 4 stars rating as it felt the structure was worth the stars but not the service.

Great location to be able to walk to everywhere

Good, central location, very attentive service

The pools and saunas are amazing. Lots of naked folks, and some “textile free” pools and saunas, so if that’s not your jam, maybe go somewhere else. My adult daughters and I had a great (and separate) time however, everyone except the man at the front desk was super nice and no creepy vibes at all.