Nelluwa Vacations & Trips from $1,524

Decent quality 3 star hotel on negombo seafront. Nice garden facing the beach and great views of sunsets. Guests were a mixed crowd of locals and foreign tourists. Check in process was slow and inefficient. Staff seemed to struggle to process a group booking ahead of us and told us to wait. This took more than half hour. The older lady who showed us to our room incorrectly told us that there was no room service. Her younger male colleague confirmed there was room service and said he was frustrated with this older ladies capability to do her job. We struggled on our first night as the air con didn't work. The maintenance staff struggled to fix the issue and we had to be moved. Many of the sockets were not to the current Sri Lankan /UK standard. In other words they were the 3 round pin sockets.. Buffet on the saturday was very good and wide ranging. Sunday was a lot worse, we think it may have been cos there were less guests All in all a mixed bag but the staff are reasonably friendly, garden is nice. Rooms need updating but compared to some so called 4 star rival hotels i would say this place is decent value for money.

A beautiful spot, lovely rooms and very attentive staff

Really nice place. Modern. Clean. Quiet. Super calm. It is dry which should be noted. Great pool and access to the beach. Thats lovely for a swim. Great views. Youll be happy...but its dry. Around the hotel there isnt much so get a tuk tuk into town. The breakfast was average. We ate out...just beacuse. We didnt use the spa

The Fortress is a simply magnificent Resort. This beach front Resort has all the facilities you can ever want for a relaxing and truly enjoyable experience. (pools, spa, gym, great restaurants and Bar, delicious and an array of foods just to name a few.) The staff are amazing, very hospitable and always welcoming and friendly. We travelled from Australia and stayed two nights in the Ocean room which was very spacious and clean with all the facilities you need. We had our Wedding Ceremony at the Fortress and there is simply no words to describe the wonderful experience we had. Every aspect of our wedding ceremony was professionally and meticulously arranged by the staff at the Fortress. From organising the necessary marriage documents to the floral arrangements, wedding bouquets and bower, decorations, cake, celebrant, music, photography, special celebratory dinner, and the list goes on., we couldn’t have been happier with all of these things and the very best service we received at the Fortress. A special mention to our wedding coordinator ‘GAYANI’ who went above and beyond to make sure that our wedding ceremony was successful and memorable. Her attention to detail and dedication to make sure we were happy with all the arrangements is something we will always remember and be grateful for. From the time we arrived until we checked out the service was exceptional. All the staff never fail to smile and greet us. The food was delicious & the atmosphere was refreshing.