Neptune Baths Tours

Very clean and comfortable room. Bed was very good. Everyone was friendly and most helpful! Breakfast buffet is fresh, including hot and cold items. It was a very positive experience!

We had booked superior room for our stay, we arrived around 6pm, the room was clean & tidy however there was an overwhelming stench of sewage in the room & the room was boiling hot, we tried to use the air conditioning but that appeared to be broke & the mini bar/fridge inside the wardrobe was warm, as were the drinks, this was also not working. We didn’t have robes/slippers in the room as advertised either. There were no tea/coffee facilities, however not sure this is a thing in Romania. For a 4 star hotel the service & the maintenance of the room was poor. Couldn’t fault the cleanliness, spotless. Staff were pretty miserable & didn’t seem attentive to sort the issues out. Wouldn’t stay here again if we were to return. The area seemed pretty run down & there were no shops nearby to get snacks or drinks.

Excellent location and a helpful staff.