New Plymouth Vacations from $373

Room was massive. Staff was great and friendly. Everything was clean.

The property met my needs. It was clean and nicely decorated. The snacks and coffee maker were appreciated. The rental is lacking clothes hanging space. It had one shallow depth closet. I rented to attend a wedding, so lack of hanging space was inconvenient for my formal attire. The rental has one bathroom, downstairs, not ideal for a 68-year old who needs to go at night. Additionally the storm door was partially off the hinges. The property manager said they would send someone to repair it, but it did not get repaired during my 3-night stay. Overall, the property was conveniently located and the bed was comfortable.

Clean room, comfortable bedding/bed, spacious room too.

The staff I interacted with were fabulous, especially Marcos in the Buckeye Bourbon House. The breakfast was fine - It's your standard upgraded continental hotel breakfast buffet. The building itself is really cool. The preservation of the historical architectural features of the old bank are really beautiful. My big issues relate to the overall condition of the hotel, especially the elevator and room. One of the elevators appeared to be under construction and was in really rough shape. Unfortunately this is the elevator that came for me every ride but one - The other elevator was nice! My room itself was a little rundown. There were loose tiles in the kitchen by the floor. The door to my room did not close correctly - It had to be slammed very loudly. The TV did not have streaming services, something common to most Marriott properties.