New Town Vacations from $811

good on all counts but did experience problems with heating on first day and permanent problems with tv , A point for guests with limited mobility there are 2 flights of stairs and no other rooms available for us. As description stated garden view we thought it was on the ground floor, not the top floor

Nice clean place. My suite was small but well equipped.

I apologize as I will try and keep this not long, but as the staff would laugh, after my husband and I staying for a week, already know that is a hard task for me. The staff were what make this hotel feel special. This home town feel where everyone knows your name like the tv show Cheers is just incredible. They joke, they honor, they put in the effort on purpose. I want to point out the most lovely as all were lovely but the most loveliest is Sonya. Second comes Russell. Jullian is third as he is usually the one at night that brings his calmness to a lady whose nights have been more than dark. When I couldn’t sleep I would walk over and get ice,water or whatever. He was always kind and never made me feel dumb for being awake so late. I have ptsd from a horrible situation I won’t bore you with. This staff completely disarmed my fears every time I over talked or felt silly for talking. Lindsey the little fairy princess as I refered to her as never hesitated to serve. Sam was always there to offer her kindness and service when working as well. Im horrible with names so forgive but there are two other gentlemen and I mean gentlemen I have sweet treats to because they were so sweet. They know who they are as i didn’t gift everyone something just the ones whom went out of their way to show kindness because they felt something was going on inside. Thats real service and can’t be taught! Don’t lose these people! In fact it husband and I owned the place, we would give them a raise!

There are a lot of steps to room. Maybe go for a room at back.. we got less than 2 hours sleep in room at front, not ideal when we’ve got a 5 hour journey ahead. Parking is at Toby inn, ok. Room was clean and well stocked. No where to hang clothes except back of door. Sorry wouldn’t stay again, bI cause of noise from road (not double glazed) and the green exit light above door. Too light.