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Reviews of Aloft New York Brooklyn

3 out of 5
Aloft New York Brooklyn216 Duffield St, Brooklyn, NY

4.2/5 Very Good

995995 verified reviews
Cleanliness
4.4/5
Cleanliness 88%
Staff & service
4.3/5
Staff & service 86%
Amenities
3.8/5
Amenities 76%
Property conditions & facilities
4.2/5
Property conditions & facilities 84%

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2020
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities

The place was really nice and clean the only problem we encounter was when we flushed the toilet it started to make a weird and loud noise probably due to the plumbing.
Stayed 1 night in May 2020
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service

The location was excellent, close to transportation and shopping. Love the terrace. The accessible bathrooms were not designed for people with disabilities. No hand held showers or raised toilets. The commode was too low.
Stayed 5 nights in May 2020
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great tome

The room was great. Door to toilet was rather wobbly and loud, but not too bad. The decor was great. Near Trader Joe's and Target. Many food options. No microwave so plan for that.
Stayed 1 night in May 2020
0

2/5 Poor

Sad face IconDisliked: Cleanliness

Unfortunately I found multiple strands of hair in the bed of my room under the blanket. The person on duty said that the manager would reach out to me but I’ve had yet to hear from the manager.
Stayed 1 night in May 2020
0

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Great hotel in a great location.
Stayed 3 nights in Mar 2020
0

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, amenities

Stayed 4 nights in Mar 2020
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

parking was difficult, had to locate a lot around block
Stayed 1 night in Mar 2020
0

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

As expected. Clean, convenient, helpful staff. I did not make use of any of the amenities.
Stayed 1 night in Mar 2020
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort

Stayed 4 nights in Mar 2020
0

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020
0

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020
0
Victoria
We hope you enjoyed your stay and thank you for your valuable feedback!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!
Stayed 1 night in Mar 2020
0
Victoria
We hope you enjoyed your stay and thank you for your valuable feedback!

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities

Not bad for the money

Not bad for the money. Not enough space to put stuff away. Lumpy pillows but the bed was pretty good and the sheets were soft. Rooftop bar was dope
Stayed 2 nights in Mar 2020
0
Victoria
Thank you so much your feeback!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Omg! The night was amazing. Well being staying again... really soon!
Stayed 1 night in Nov 2019
0
Victoria
We are excited to hear you had a great stay! Thank you so much for your feedback!

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities

In-room Rave

My room was on the 23rd floor which apprently was directly below the rooftop club. Other than Sir-wee-hours-mix-a-lot, the room and the stay was good.
Stayed 2 nights in Feb 2020
0
Victoria
Thank you so much your feedback!

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020
0
Victoria
Thank you so much your feedback!

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice view. Clean rooms. Pillows were to soft for me, the rest was good.
Stayed 1 night in Feb 2020
0
Victoria
Thank you for staying with us and for your feeback!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2020
0
Victoria
Thank you so much for your feedback!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020
0
Victoria
Thank you for your feedback!

5/5 Excellent

Stayed 1 night in Feb 2020
0
Victoria
Thank you for your feedback!

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Feb 2020
0
Victoria
Thank you for your feedback!

4/5 Good

Stayed 4 nights in Feb 2020
0
Victoria
Thank you for your feedback!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, with amazing food and shopping

The hotel is nice and clean. The room is a great size for a Brooklyn hotel, and intelligently designed. The biggest plus for anyone unfamiliar with Brooklyn is the food market and shopping within a 5 minute walk. Simply look for the Trader Joe’s across the street and it will take you to an amazing food market with all sorts of options. Great for a fast, casual, and inexpensive dinner option. They have restaurants and bars there too if you are wanting something more upscale. Tons of shopping on the same block in case you want to get out in a safe environment.
Stayed 1 night in Feb 2020
0
Victoria
Thank you for staying with us at the Aloft Brooklyn and for your kind words. We hope to see you again!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020
0
Victoria
Thank you for staying with us at the Aloft Brooklyn!

2/5 Poor

Sad face IconDisliked: Staff & service

The staff and manager are rude. The place is barely clean. Room service never came and cleaned our room. The manager gave us drink coupons to compensate for the inconvenience that the front desk gave to my husband. Completely rude and unsettling
Stayed 2 nights in Feb 2020
0

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

MY husband and I had a wonderful stay great park the car everything is right there wonderful entertainment at the hotel good food great bar
Stayed 1 night in Feb 2020
0
Victoria
Thank you for staying with us at the Aloft Brooklyn and thank you for your feedback!

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020
0
Victoria
Thank you for staying with us at the Aloft Brooklyn and thank you for your feedback!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Even though I had a short stay at this hotel, I loved everything about this place: location, friendly staff, clean welcoming room, clean bathroom. Loved the design of the room too. Will be happy to recommend this hotel to others and will be happy to return, when opportunity presents
Stayed 1 night in Feb 2020
0
James
Thank you. Hope to see you soon.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place!

No hassle, no problem = happy me. Room was comfortable and user-friendly. Convenient to BAM and Polonsky Shakespeare Center.
Stayed 2 nights in Feb 2020
0
Aloft Team
Dear Gordon, thank you so much for your feedback. We really appreciate it! Looking forward to hosting you again when your travels bring you back to Brooklyn.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

It was my birthday and I just loved that they decorated my room for me and also included a bottle of champs for me! Super nice front desk check in person. I just loved my stay.
Stayed 4 nights in Feb 2020
0
Kind regards, Aloft Team.
Hi Jazz, We are delighted to hear that you enjoyed your stay. Thank you for allowing us to be a part of your special day.

3/5 Okay

Stayed 1 night in Feb 2020
0
Victoria
Thank you for staying at the Aloft

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, quiet, convenient to subway stations, and friendly staff.
Stayed 3 nights in Jan 2020
0
james
Thank you for staying with us at The Aloft Brooklyn

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2020
0
Victoria
Thank you for staying with us at The Aloft Brooklyn

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2020
0
james
Thank you for staying with us at The Aloft Brooklyn

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jan 2020
0
Victoria
Thank you for staying with us at The Aloft Brooklyn

4/5 Good

Happy face iconLiked: Cleanliness

Stayed 2 nights in Jan 2020
0
James
Thank you for staying with us at The Aloft Brooklyn

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020
0
James
Thank you for staying with us at The Aloft Brooklyn

2/5 Poor

Sad face IconDisliked: Amenities, property conditions & facilities

Stayed 3 nights in Jan 2020
0
james
Thank you for staying with us at The Aloft Brooklyn

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2020
0
James
Thank you for staying with us at The Aloft Brooklyn

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at Aloft was excellent
Stayed 1 night in Jan 2020
0
Victoria
Dear Vaness On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Aloft New York Brooklyn. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft New York Brooklyn and we hope you choose to create more memories here whenever your travels bring you back to Brooklyn. Sincerely, Victoria Ngai Operations Supervisor Aloft New York Brooklyn victoria.ngai@aloftnewyorkbrooklyn.com 7182563833 ext. 0

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friday Stay

Great stay other that a small dog yapping next door and the neighbors coming in at 4 a.m. making quite a bit of noise
Stayed 1 night in Jan 2020
0
James
Thank you for staying with us at The Aloft Brooklyn

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

I expected it to be like all the other properties I’ve visited and it was. The staff were great, the room quiet and clean. Parking is a New York thing but if they had their own parking that would be nice.
Stayed 2 nights in Jan 2020
0
James
Thank you for staying with us at The Aloft Brooklyn

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was ideal . Shopping areas nearby. Helpful staff
Stayed 3 nights in Jan 2020
0
ja
Thank you for staying with us at The Aloft Brooklyn

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020
0
james
Thank you for staying with us at The Aloft Brooklyn

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

If they only had different pillows... 5 smiles!

Aloft is only two blocks from my office and its perfect for me. The facility is clean; the staff is more then accomadating and very pleasant. My only complaint... if you can call it that... is that the pillows were flat. So if my only concern is pillows, which I am sure I could have called for another if I wanted to... my stay was excellent.
Stayed 1 night in Jan 2020
0
James
Thank you for staying with us at The Aloft Brooklyn. Glad you had a great stay

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities

Outstanding service from front desk and housekeeping
Stayed 2 nights in Jan 2020
0
Victoria
Hello, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Aloft New York Brooklyn. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft New York Brooklyn and we hope you choose to create more memories here whenever your travels bring you back to Brooklyn. Sincerely, Victoria Ngai Operations Supervisor Aloft New York Brooklyn victoria.ngai@aloftnewyorkbrooklyn.com 7182563833 ext. 0

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location. Close to metro. Construction accross the street didnt help
Stayed 3 nights in Dec 2019
0
Victoria
Hello, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Aloft New York Brooklyn. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft New York Brooklyn and we hope you choose to create more memories here whenever your travels bring you back to Brooklyn. Sincerely, Victoria Ngai Operations Supervisor Aloft New York Brooklyn victoria.ngai@aloftnewyorkbrooklyn.com 7182563833 ext. 0

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020
0
Victoria
Dear Miguel, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Aloft New York Brooklyn. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft New York Brooklyn and we hope you choose to create more memories here whenever your travels bring you back to Brooklyn. Sincerely, Victoria Ngai Operations Supervisor Aloft New York Brooklyn victoria.ngai@aloftnewyorkbrooklyn.com 7182563833 ext. 0