9.4/10 Exceptional! (4,297 reviews)
The good- Location was good, most of the things we did were walkable or with easy access to the ttc. Staff was super friendly and we were able to check in early which was amazing.
The okay- everyone raves about the breakfast but it’s super chaotic, staff seemed disorganized and would walk you all over and then pass you off. Odd set up for what is in my opinion a pretty standard hot breakfast buffet, just more of it. You can’t take it to your room so not ideal if someone in your party sleeps late.
The bad- room was very small which is to be expected but I have no idea who thought the bathroom design would be good. Pocket door that is soo loud to open and close, Glass door that provides zero privacy even though it’s not clear, you can see silhouettes through it. If someone gets up in the night the entire room lights up because…glass but you’re already awake because the door is so loud. No vanity. No where to set cosmetic bag. Not enough hooks to hang towels. Incredibly poor design.
Room was very loud. Could hear full conversations in the hallway.
No regular coffee or tea in room. Decaf or espresso only. Strange.
Wouldn’t stay again specifically because of the bathroom.
Staff were friendly. Location good. Price too high for what it was.
Reviewed on Aug 12, 2026
