Newport Vacations from $376

The lady who checked us in was not friendly or helpful. Told us to park in the ramp but didn't explain how to get back into the hotel. We eventually figured out that we had to walk out to the street, up the sidewalk, and enter the hotel on the side entrance. A heads up would have been helpful. When we entered our room on the 5th floor the heat was on high and the temperature in the room had to be 80°. One of the windows was open but that wasn't helping to cool the room. We were never able to control the temperature. The room was nothing special but it was clean and quiet. The included breakfast was well stocked and had a good selection. The front desk staff was friendly and helpful after our less than stellar check in.

The rooms were. Lean and comfortable. The staff was pleasant and accommodating. The location was convenient

It was aesthetically a nice place and part of the team was responsive, the trouble was that tithe room presenting so may needs for me to request help. The room while nice overviewed a layer of roof and looked across directly into a working kitchen. The blackout shade would not close, so I had to call for help. The tv would not turn on, there were no batteries in the remote, they came and gave me batteries. On the second night the door would not unlock. I went for a new key, still wouldn’t work. I had to go back down to let the staff know and call engineering to replace the battery in the door so I could go in. That night I spoke to the front desk about how may issues I was having, they said they’d have the manager contact me, the never did. In the morning I went to check out, the person asked me how my stay was, I said honestly I had hoped it were better. They said, I’m sorry and moved on. No follow up questions nothing more. I accepted the stay because it did locationally meet my needs but would have preferred doing less work to make the stay work.

Clean room, great customer service, the bar area was nice and overall good experience. Great view of the City from our room too!

Room was great other than the TV did not work