Stunningly located, family-friendly hotel
Posted Sep 21, 2015
Mostly positive experience travelling with our six-month-old baby for his first holiday.
With the exception of one very surly member of the bar/breakfast team, all staff encountered were extremely friendly and helpful. Overall, the hotel is definitely child-friendly - a cot was provided for our room, buggy storage at reception was offered, etc. It's worth noting however that the location is not hugely advantageous if you have a small baby - everything in Villefranche is really only accessible via steep staircases or along bumpy/cobbled and sometimes disappearing pavements! Otherwise, the location is amazing with all the town's main sites, best restaurants, amenities as well as the bus-stop and railway station to travel elsewhere a very short distance away.
Noise levels were generally family-friendly other than Friday/Saturday nights when live music in the bar definitely permeated our windows and deprived us of sleep. If possible, ask to be nearer the Reception end than the bar end to minimise this.
No score is offered for value for money but the cost of the room seemed excessive for the facilities provided - especially given that breakfast was not included. 2/5 on that front - perhaps because there seemed to be a big yachting event happening and those guys are used to paying extortionate fees for everything?
Room cleanliness was generally good but not 5/5 due to the rather disconcerting pair of (used?) male undergarments we found on the floor next to the bed!