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Reviews of Welcome Hôtel

4 out of 5
Welcome Hôtel
3 Quai de l'Amiral Courbet, Villefranche-sur-Mer, Alpes-maritimes

Reviews

9.4

Exceptional

Rating 10 - Excellent. 181 out of 244 reviews" "
Rating 8 - Good. 52 out of 244 reviews" "
Rating 6 - Okay. 9 out of 244 reviews" "
Rating 4 - Poor. 1 out of 244 reviews" "
Rating 2 - Terrible. 1 out of 244 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and friendly staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

Bruno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautifully located steps from the pier in Villefranche. The views are incredible, and the staff is extremely friendly. We would not hesitate to come back again. We had an amusing experience with one of the night staff, which illustrates the French culture a bit: before going out to dinner, we asked when the bar would close at. We were told 10pm. Upon returning at 9:45pm looking forward for a nightcap, we found the bar closed. When pointing out to the person at the desk that they said 10pm, the man looked puzzled, and replied: that's right, its quarter to 10, what do you expect ? LOL ! We opted to laugh. This is no way took away from the great stay we had there.
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and location! Staff was very friendly and accommodating. Many cafes and restaurants nearby. Highly recommended!
Stayed 3 nights in Mar 2024

8/10 Good

Maryl

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent. Hotel was extremely pleasant. The entertainment has an adult aspect to it that would be good to share ahead of booking.

10/10 Excellent

John

Stayed 3 nights in Jul 2023

10/10 Excellent

FELIPE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, excellent location, friendly staff
Stayed 1 night in Jun 2023

10/10 Excellent

Judith, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
As a solo traveller this was the best experience. It is a little pricy but worth it for 2 nights of luxury. The views over the bay are incredible and shops and restraints very close. Only 7 min walk to the beach and train to Monaco. If you want a tranquil holiday this is it, thankfully no nightclubs or bars open til late. I had the best sleeps here! I'm definitely coming back!
Stayed 2 nights in May 2023

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff and beautiful area.
Stayed 2 nights in Apr 2023

10/10 Excellent

Neal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. The staff was great and the view was superb. Everything was excellent about this lovely hotel.
Stayed 2 nights in Apr 2023

10/10 Excellent

Mary Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect and quaint hotel right on the beach with lovely staff, great views, and lovely solarium bar and breakfast area with fantastic breakfast served!
Stayed 1 night in Apr 2023

10/10 Excellent

Rezie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully situated overlooking the small harbor in the old city. Easy access to walks along the beach, coastline and jaunts into the city. Great service and staff. Our suite was spacious and well appointed.
Stayed 4 nights in Mar 2023

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
This place is perfect!! So clean and comfortable. Staff is very congenial.
Stayed 2 nights in Feb 2023

8/10 Good

Kamila

Stayed 6 nights in Jan 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, excellent location in the old town close to the harbour with great views, restaurants. You are in walking distance to a train to do day trips to other cuties along the Rivera.
Stayed 1 night in Feb 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous view of the harbour.
Stayed 2 nights in Feb 2023

10/10 Excellent

Richard

Stayed 2 nights in Sep 2022

10/10 Excellent

Ernest

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 7 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Andrew, West Chicago

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Welcome Hotel. The location is perfect and so quant. Lots of great dining options around and the atmosphere is so quant. The room itself was a little small, but it was very well done. Our room had recently been remodeled, but I am not sure the bathroom had been. The shower/tub was quite small, but as is the case with most old, European hotels. We loved it here and would stay here again in a heartbeat. If you are staying in Villefranche, this is worth it!
Stayed 3 nights in Sep 2022

10/10 Excellent

Sandra

Stayed 2 nights in Sep 2022

8/10 Good

Brian, New York

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about the property with the exception of 2 things. 1. They charge for beach towels. its not expensive, just a principal thing. you are a hotel on a beach... 2. Our room was ok, a bit loud as it was on the first floor near the elevator. other than that..the hotel was great. clean, hotel staff was friendly and helpful etc. definitely would recommend.
Stayed 4 nights in Aug 2022

6/10 Okay

Catherine

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is lovely and in a wonderful location though our room was disappointedly small. The real problem was the damage done to our car after we paid for the expensive hotel parking and valet service. We had been traveling for 2 weeks throughout France without a scratch so we weren't impressed that the car got damaged while in the car of the hotel. They didn't mention nor did we notice the car damage until taking the car back to the rental agency after we left the hotel.
Stayed 3 nights in Jul 2022

10/10 Excellent

Davina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
I loved this hotel, in someways it’s like stepping back in time, it’s beautiful, comfortable and the staff are amazing.
Stayed 7 nights in Jul 2022

10/10 Excellent

Aldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff, and close to restaurants and the beach.
Stayed 2 nights in Jun 2022

10/10 Excellent

Debra, SCOTTSDALE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of Villefranche bay and wonderful people watching!
Stayed 2 nights in Jun 2022

10/10 Excellent

Jennifer

Stayed 3 nights in May 2022

6/10 Okay

Nicola

Liked: Cleanliness
Disliked: Staff & service
Superb location in the old harbour but the room was small and very hot as the air con didn’t work. The mattress was sloping so most uncomfortable and the bathroom was very dated. Staff seemed disinterested. Having read reviews before our trip, I was looking forward to our stay so disappointed on the whole.
Stayed 1 night in May 2022
Response from Julien - Duty Manager on May 17, 2022
Dear Madam, Thanks for having chosen Villefranche-sur-mer and Welcome hotel for your recent stay. And thank you for having taken time to write a feed back of your experience. As you noticed, the hotel is located in the old fisherman harbour with many restaurants and tiny shops in the surroundings. You booked a Comfort room with a balcony and front sea view and its size is around 16 square meters. Please note that the Superior and Deluxe rooms are a bit larger. Moreover, each winter closing period, we refurbish a few rooms in different styles (decor, furniture, color) and we are sorry that you did not like the decor of yours. Beside this, we are surprised to hear that you were not satisfied by our staff because we always try to make our guest stay great. Hoping you will give us a second opportunity to meet your demands. Best regards,

10/10 Excellent

Riyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
I had a lovely stay there. My room had a balcony which was very nice and this hotel’s location is fantastic too.
Stayed 1 night in May 2022

8/10 Good

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. We had the Junior Suite, which was fantastic. Only complaint was that we couldn’t turn on the air conditioner or keep windows open at night. Service was excellent and the location on the water very nice!
Stayed 3 nights in Apr 2022

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We awoke to the sun rising over the Mediterranean Sea from our balcony. Need I say more? Everything about this hotel is wonderful, especially the staff. They went above and beyond to help us navigate the French Riviera. The best part was the affordable rate!
Stayed 3 nights in Apr 2022

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picture perfect sea view from the balcony
Beautiful view of the port from the balcony. Hotel is right in old town centre - easy access to restaurants
Stayed 2 nights in Oct 2021

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful hotel and friendly staff right at the centre of the town. Great views and very near a pebbly beach, train station and many restaurants. To explore the old town be prepared to walk up lots of hills. Highly recommend!
Stayed 4 nights in Oct 2021

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location overlooking the bay
Lovely location, calm and clean . Friendly staff . Very happy .
Stayed 2 nights in Oct 2021

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal! Our balcony had a seaside view that was tranquil and beautiful. Breakfast was very good and staff was very accomodating!
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel room with great setting and views.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great nice hotel - location, rooms and service
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was particularly kind, cheerful and helpful.
Stayed 2 nights in Jul 2021

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE!
What a beautiful stay. The location was ideal and super easy to access the train from as we took one day to go into Monaco and Nice. Nice was so close that we even took an Uber back to our hotel instead of the train. I am VERY glad we picked this location over staying in the crowded area of Nice. The staff was amazing, the best customer service I have experienced at a hotel. They even delivered breakfast to us in the morning to our room that we enjoyed on the balcony overlooking the harbor. The restaurants in the area were surpurp!
Stayed 2 nights in Jul 2020

10/10 Excellent

Bobby, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful, especially the manager Julien. The location is perfect, great restaurants, shops, markets. The harbour is a beautiful landscape, to walk, eat, rent boats, & the beach is close by. Trains and bus service is very convenient. Great place to stay and convenient to visit other areas.
Stayed 7 nights in Aug 2020

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Beautiful scenery, no hotel restaurant, bathroom very small. Staff were fantastic and helpful
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, location, view and wonderful people. I’ve stayed here before and will again!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, friendly staff. Great location. We will definitely come back again.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and excellent location, fun music Saturday nights. Good wine selection
Stayed 3 nights in Sep 2019

10/10 Excellent

Kaitlyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Enchanting Stay
I don’t even know where to begin with this property. It is a literal dream. We stayed in two separate rooms over two consecutive nights and were bummed to be moving rooms as our first one was lovely, but to our surprise the next room was even more enchanting. The rooms are so charming, quaint and well appointed. The views from the rooms are spectacular and the service we received was unexpectedly warm and gracious(our 3rd stop on our first trip to France and the service until then was lacking at best). We were so delighted with our experience that we are only one week out from our vacation and are already planning our return to Villefranche-Sur-Mer and, of course, the Welcome Hotel.
Stayed 1 night in Sep 2019

8/10 Good

randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent. Not much to do in the area . It is pretty secluded and traffic is horrendous.absolutely no noghhlife.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2019

10/10 Excellent

Eric, Los angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near old town beach restaurants stores fantastic view of the bay. I would recommend this beautiful place.
Stayed 3 nights in Aug 2019