Norman Cross Vacations from $683

2.5/5 Stars Our stay here was a bit of a mixed bag. Upon arrival, we joked that we'd somehow entered the Twilight Zone – the vibe was more "motel" than "hotel." The staff were friendly enough, which was a definite plus. Our room was clean, for the most part, but we did notice that the spare pillows had some noticeable stains. Not a deal-breaker, but a bit disappointing. The real issue, though, was the overall atmosphere of the place. It felt deserted, like we were the only guests. The decor was straight out of a classic Western film – think tumbleweeds rolling down the sidewalk at any moment. While it had a certain quirky charm, it didn't exactly scream "luxury" or "modern amenities." If you're looking for a no-frills place to rest your head, this might be okay. However, if you're after a more hotel-like experience, you might want to look elsewhere. Perhaps a bit of renovation and some added amenities could elevate this place from motel vibes to something more impressive. For now, it's an average stop poor stay

Nice quiet room with on suite bathroom.

The staff were great! Very accommodating throughout the whole stay. There were some empty bottles and glass left in the corner of the hallway which were there throughout most of my stay, seems they had been left for the night staff to clean up. The pool area could do with family suitable changing area, there is nowhere for people with young children to change with ease. Breakfast was really good and displayed beautifully!

We always like returning to Pontlands Park - rooms are lovely and definitely among the largest hotel rooms we stay in. Access to the Reflections spa ensures that when we stay here, it feels like we could be anywhere in the world. A lovely escape from reality

Lovely hotel but the AC was a bit strained and there was no wi-fi signal in the room!!!