Northfield Vacations from $430

Staff not very helpful. Common courtesy to offer help when seeing guests struggling with their luggage. 4 or 5 staff just standing there at reception area staring at you as you make your way up. Not what I experience at other hotels.

Room was great, front desk excellent customer service

It was a good stay but the parking valet service Was not provided. Parking needs to be addressed not everyone is capable of navigating alternative choices. Valet should provide that service and park the vehicle for you. Other than that all good thank you

Room was very clean and the hotel appears recently updated. Loved the sauna and outdoor tub. Our room was near a stairwell which made it a bit loud with the constant opening and closing of the door.

Highly pleasant experience. We got room upgrade to double beds with the greatest city view with Senate of Canada building and the War Memorial. My son and me rented the BMW bikes from the hotel. It was a very very fun riding along the trail. The hotel's location is superb. The hotel has a great vibe and the staff are all exceptionally professional, helpful and friendly. After our depressing experience at another hotel on Elgin St., we won't be staying anywhere but Fairmont Chateau Laurier from now on.