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We had no expectations for this no frills airline and it was great!
Staffs are friendly.
Delayed 1hr no explanation given
looking for more flights!
We were tricked into buying food. They sell food and beverages first so we thought we we’re not getting a meal. Everyone bought food. 30 min later they came by with the meal and drinks. Doesn’t make sense!
Extra legroom request
Great airline, flying new Dreamliner be sure to get aisle seats - or upgrade to premium economy
Free food and beverages, I didn’t know they were included in the ticket
Check in at JFK was awful. Extremely long lines and very rude, uncaring staff. Took almost and hour just to checkin for flight. Blown away by how rude all staff for Norweigan check in was toward everyone. Once in Norway and England, though, easy check in and very friendly staff. Back in JFK too almost 30 minutes to get our bags. They had one cart bringing all the bags in.
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