Oasis del Capistrano Vacations from $986

It was walking distance from the train station, the beach and the shopping. Great stay! Everything very clean

Lovely relaxing resort, nothing local so rent a car.

The beautiful nightmare began upon arrival. Arrived very hungry and tired. The restaurant closed at 6p and there was no room service. The par room they assigned me had a broken AC. I complained three times and was told it was just weak AC. On the third day I found the operations manager who admitted the AC was broken and moved me after two days of horrible sleep. The new room was an upgrade but was missing black out curtains. The place is poorly staffed including the restaurants. The golf course is beautiful and well maintained. I did my best on very little sleep which put a damper on my vacation.

Heated pool needed for February....Needs Pool Table and Table Tennis if they want to compete with other companies

My overall stay was ok, average at best. There were 2 or 3 people working the front desk who thought it’d be funny to target me and abuse me on my first 3 days of staying there until I blew up on them then it stopped then things were ok. What did they do you might wonder? They kept resetting the key to my room whereby I had to go up and down the hotel multiple times per day everyday the first few days to have them set it straight again because it would magically “not work” and I was being told their system is old and needed an upgrade and it was a hotel wide issue. After doing some talking to other staff members and guests I found out that I was the only one having the issue and realized I was being targeted and that’s when I snapped and lost it at the front desk staff. After that my card magically kept working fine and had no issues. They didn’t offer me anything for the troubles they caused me nor did they acknowledge any wrong doing. If other staff members weren’t nice and polite then I wouldn’t even want to give them one star at all. The property is supposed to be a 4 star hotel, maybe when it was brand new but it is definitely dated and I would rate it a 2 star hotel at best. Cheers!