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Reviews of Perle Oban Hotel & Spa

4 out of 5
Perle Oban Hotel & Spa
Station Square, Oban, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 899 reviews" "
Rating 8 - Good. 220 out of 899 reviews" "
Rating 6 - Okay. 62 out of 899 reviews" "
Rating 4 - Poor. 31 out of 899 reviews" "
Rating 2 - Terrible. 12 out of 899 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property. While 3:00 check-in is noted; I have never experienced it being so strictly enforced (not one minute before 3 available). The lady on the desk went above and beyond to help me with arranging a taxi at my next stop A
Stayed 1 night in May 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great view walkable distance to many restaurants
Stayed 1 night in May 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully updated older building, well situated to our needs.
Stayed 1 night in May 2024

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and area are beautiful. Evening front desk staff is neither very friendly nor helpful. We had difficulty finding the parking lot and she wasn’t much help. I am diabetic and my blood sugar crashed, my daughter ran down to get a coke from the bar and she wasn’t sure if they were open at the time and the same desk staff was of no help, thankfully my daughter saw that the bar was open and they were more than helpful.
Stayed 2 nights in May 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, exceptional staff.
Stayed 1 night in May 2024

8/10 Good

laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Perle was comfortable and convenient to restaurants and shopping. The town of Obsn is a real gem
Stayed 2 nights in May 2024

6/10 Okay

Sophia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Fine, comfortable but very hot room with no airconditioning. Very small for the price charged and more expensive than other options nearby. Didnt feel like value for money. Wine in the restuarant served warm.
Stayed 1 night in May 2024
Response from Perle Oban Team on May 12, 2024
Thank you for your review. We are sorry that we did not fully meet your expectations. We will certainly investigate the wine service issue with the restaurant team.

10/10 Excellent

Philip T.

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff. Dining room and food lovely. Parking is the only challenge.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, rooms were clean and there was enough room to manuever large suitcases. Staff was efficient and helpful. The bar was a great place to unwind and sit and talk. Parking in Oban is not easy but we just parked in the train station lot and paid for parking. It was across the street from the hotel. This hotel has an elevator which was a major factor in choosing it.
Stayed 1 night in May 2024
Response from Perle Oban Team on May 8, 2024
Dear Patricia,Thank you for your fantastic review. We are delighted to read how much you enjoyed your stay with us. We hope to be able to welcome you back in the near future.

8/10 Good

Jean

Traveled with partner
Liked: Cleanliness, staff & service
The room was clean and comfortable, unfortunately next to staff cleaning room which meant that they were talking at the top of their voices at 6.45 in the morning. If going don’t accept room 113.
Stayed 2 nights in Apr 2024
Response from Perle Oban Team on May 8, 2024
Dear Jean,Thank you for your review. It is fantastic to read that you found the room to be clean and comfortable. We are unsure as to what the noise you heard in the morning, but rest assured, it was not hotel staff as they do not commence their work until 8am, an dare all acutely aware if their responsibilities to ensure our guest's comfort.

4/10 Poor

Les

Disliked: Staff & service
We were allocated room 110 for almost £300 per night. The room had two windows but one was blanked out. The hotel was short staffed on arrival and at breakfast. Not recommended.
Stayed 1 night in May 2024

10/10 Excellent

Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms looking at the bay of Oban. Great facilities which are very beautiful and calming. Loved the town and the staff was very welcoming!
Stayed 1 night in May 2024
Response from Perle Oban Team on May 8, 2024
Dera Lindsey,Thank you for taking the time to review your stay with us. It is wonderful to read how much you enjoyed your time in the hotel and the town.

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Perle Oban Team on May 12, 2024
Thank you for reviewing your stay with us. Please do visit again the next time you are in Oban

10/10 Excellent

Graeme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Apart from there being no parking this was hard to fault. Would definitely recommend.
Stayed 1 night in Apr 2024
Response from Perle Oban Team on May 8, 2024
Dear Graeme,On behalf of the entire team, thank you for reviewing your stay with us. We are pleased to say that we have secured some exclusive parking for our guest use in a car park near by. Please ask us reception about this on your next visit.

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, great location for shopping and restaurants, the ferry and trains, Our room had a great view of the harbor - the bed was comfortable and the bathroom had a large walk-in shower. Breakfast was included and included an excellent selection for continental breakfast options meats cheese cereals and fresh fruit as well as traditional make to order options. At the end of the night we ended up at the LuLu lounge- great selection of beers on tap and an excellent selection of Scotches. They also have a large selection of mixed drinks - my wife was a fan of the Oban Sunset. Finally, and most importantly the staff was outstanding, always helpful attentive and just great - from the front seat to the bartender in the LuLu lounge everyone was just great. Definitely recommend.
Stayed 2 nights in Apr 2024
Response from Perle Oban Team on May 8, 2024
Dear Karl,What can we say! It is an absolute delight for us to read your review of your time at Perle Oban. Hopefully we will have the pleasure of welcoming you back in the future.

6/10 Okay

Heather

Stayed 2 nights in Apr 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel and wonderful amenities. Large room, up to date, comfortable beds. Walkable to dining and shopping. Beautiful sunset. Only complaint is parking is down the street in a car park. No room really to off load. Had to walk a long ways dragging luggage. Otherwise, brilliant stay. Excellent breakfast! Wonderful choices and quality ingredients. I'd stay here again.
Stayed 2 nights in Apr 2024
Response from Perle Oban Team on May 12, 2024
Thank you for your wonderful review of your recent stay at Perle Oban. We are delighted to read how much you enjoyed the hotel facilities and breakfast.The greatest compliment we can hear is when our guests plan on returning.

8/10 Good

Paul

Stayed 1 night in Apr 2024
Response from Perle Oban Team on May 12, 2024
Thank you for reviewing your stay with us. Please do visit again the next time you are in Oban

10/10 Excellent

ROBERT P, HAPPY VALLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms, we received a room up grade on arrival and the restaurant was excellent.
Stayed 2 nights in Apr 2024
Response from Perle Oban Team on May 12, 2024
Thank you for reviewing your stay with us. Please do visit again the next time you are in Oban

8/10 Good

Stuart

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Perle Oban Team on May 12, 2024
Thank you for reviewing your stay with us. Please do visit again the next time you are in Oban

10/10 Excellent

Karen Haviland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Perle Oban Team on May 12, 2024
Thank you for reviewing your stay with us. Please do visit again the next time you are in Oban

10/10 Excellent

Marion

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was right next to train station food was lovely and room was very clean But was very disappointed on the hotel bar closing at 10.30 fir 11 we walked in after being out fir nice meal thought we head back to hotel fir few drinks but the barman served us saud the bar was closing e had one drink when the backing music switched off barman had his jacket on left at 11 Porter on the door I must say what a waste as the lounge is done up lovely too so we were very disappointed and for that reason we won’t be back as we like to head back to our hotel at night just chill out in the lounge
Stayed 2 nights in Apr 2024

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, classic hotel in a very convenient location. Room was large and well equipped (Nespresso machine was a bonus and rare in the UK). Staff friendly and helpful. Reasonably priced and perfectly located. Highly recommended.
Stayed 2 nights in Mar 2024

10/10 Excellent

CHRISTINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great night's layover here on our journey through Scotland and found Oban to be a great little town! Hotel was great, found parking a short walk away, and the room had a great view of the sea. Would highly recommend and look forward to staying here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel. Lovely staff, very frendly and helpful. Good bar and suana / steam room. Very clise to harbour and local shopping. No car parking at hotle but available clise for a charge. Definitely return to this hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Philip

Traveled with partner
Desk staff very pleasant and helpful. Property situation perfect from rail station and all amenities.
Stayed 2 nights in Mar 2024

8/10 Good

Stephen John

Traveled with partner
Restaurant was very poor and expensive
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Stayed 1 night in Mar 2024
Response from Perle Oban Team on May 12, 2024
Thank you for reviewing your stay with us. Please do visit again the next time you are in Oban

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Perle Oban Team on Mar 18, 2024
Thank you for your 5/5 review.

10/10 Excellent

Janette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
30min Complementary spa .fantastic breakfast beauiful surroundings lovely staff and a birthdays gift too....an amazing place which i will visit again and recommend 1st class
Stayed 1 night in Mar 2024
Response from Perle Oban Team on Mar 8, 2024
Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your visit, and would be delighted to welcome you back

10/10 Excellent

Rhona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay at the Perle, Oban. Lovely room with great views over the bay. Bed extremely comfortable, loved the Nespresso machine, great shower and lovely toiletries in bathroom. Restuarant was in the process of being refurbished, so only had breakfast in hotel. Freshly cooked full Scottish breakfast was delicious. Service from staff excellent. Enjoyed drinks in the Lulu lounge in the evening. Again, staff first class. Check in and check out very quick. Will definitely return to the Perle and would highly recommend.
Stayed 2 nights in Feb 2024
Response from Perle Oban Team on Mar 8, 2024
Dera Rhona,We are so pleased to read how much you enjoyed your stay with us.We are delighted to say that our restaurant refurbishments are finished. Hopefully you will be able to enjoy dinner with us on your next visit.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oban B&B stay
Lovely Hotel with great staff and friendly welcome. Location perfect for our one night stay!!
Stayed 1 night in Feb 2024
Response from Perle Oban Team on Mar 8, 2024
Dear James,Thank you for your 10/10 review. Delighted you enjoyed you enjoyed your brief stay with us.

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Perle Oban Team on Mar 8, 2024
Dear Fiona,On behalf of the entire team at Perle Oban, thank you for taking the time to review your stay with us.regards,Graham

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Ken

The staff were extremely friendly, but the lift was broken and took two hours for breakfast to be served running on a half staff!! Not good enough
Stayed 2 nights in Feb 2024
Response from Perle Oban Team on Mar 8, 2024
Dear Ken,Thank you for taking the time to review your stay with us.We are sorry for the issues that affected your stay. The service issues should not have happened, and have been addressed directly with the kitchen team.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Lovely hotel with great views. Great spot to watch the ferries go in and out
Stayed 2 nights in Feb 2024
Response from Perle Oban Team on Mar 8, 2024
Dear Christine,Thank you for your 10/10 review and fantastic pictures.Please come and see us again when you are next in Oban.

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Scottish breakfast
Where I got married
Where I live
Stayed 1 night in Feb 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One very comfy bed !
Stayed 1 night in Feb 2024

10/10 Excellent

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the charm of this hotel. Old world, with up to date amenities. The bar was great and the breakfast is excellent.
Stayed 3 nights in Jan 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

Keith

Traveled with family
The weather didn’t allow us to travel. We left messages with the property and got no response from them to cancel and re-book. Poor at best, very unprofessional.
Stayed 1 night in Dec 2023
Response from Claire on Jan 3, 2024
Dear Keith,I am really sorry to hear that no one responded to your messages. Please email me at cpryde@perlehotels.com and I will help you rearrange your stay.Kind regards, Claire

8/10 Good

Mrs Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Night Stay
Room first class, very clean, everything you need. Unfortunately breakfast as last year was really disappointing. Thought we would try again. Scrambled egg was like an omlette, full breakfast was clearly reheated and still not warm. Cost us £30, what a waste of money. Shame as 2 years ago breakfasts were amazing. Cancelled breakfast on our second morning. Apart from this we had a lovely stay at the hotel. Reception, bar and breakfast staff were all very nice and cocktails amazing.
Stayed 2 nights in Nov 2023

8/10 Good

Ronald

Lovely room
Lovely room with everything we needed
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend
Stayed 2 nights in Nov 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with incredible views of the waterfront. Walking distance to some fabulous restaurants and shops. Parking was off-site but it was still a convenient option. Staff were friendly. The room was beautiful and we cannot wait to return and stay longer and explore the spa!
Stayed 1 night in Nov 2023

10/10 Excellent

Paula, Leander

Stayed 2 nights in Nov 2023

8/10 Good

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing in the hotel, the spa, and the restaurant. The hotel is a very close walk to the train station and the ferry.
Stayed 1 night in Nov 2023
Response from Claire on Nov 14, 2023
Dear Kristin, Thank you for your excellent review. We are delighted that you enjoyed your stay at the Perle Oban. We are pleased that you were able to enjoy our facilities including our thermal spa and our BAAB restaurant. We hope to welcome you back in the future.Kind regards, Claire, The Perle Oban.