Oberndorf am Neckar Vacations from $1,025

was really pleased with myself finding an excellent rate for this hotel which to be fair is a basic hotel but more than adequate and importantly clean. I wasn’t however very popular with my family who report having the worsts night sleep on account of the heat experienced at the moment and the hotel not having any air conditioning. Even in the dead of night the temperature registered as being 31 degrees in the room. They did have a little desk fan in the room but the hot air was just stagnant and it didn’t spilt well between the 3 of us. In hindsight I should have spent that extra £50 and had one of the neighbouring hotels that do have air conditioning to guarantee a good nights sleep. That said it is a great little place and I wouldn’t discount in it winter months (they have heating!) but it’s not very comfortable when it’s hot. As mentioned the rooms were basic but are a good size and ideal for families with young children. Clear instructions were given for arrival after 2pm when the reception desk then becomes unstaffed. It’s in a great location with free parking. Bottles of water were appreciated only there was only one fridge to share on our whole floor located in the main hallway which was full of people’s food. Breakfast was included but wasn’t great to be honest and apart from orange juice we didn’t have anything. Staff we encountered were friendly and the hotel has a very laid back vibe.

Excellent location…clean and friendly. Only challenge was that food wasn’t always available during the day. We worked around it, but would prefer the hotel works around our schedule vs the other way around. Regardless…top notch location, and we would stay again.

I stayed in the remodeled area which I would recommend asking for specifically. The room was very nice, the problem was the service and customer experience. At this price point, I would expect a working television. Once it was begrudgingly acknowledged that the t.v. was on lock, calls were made- however, the situation was not resolved over my 2 day, $1500 stay. Everything else was great but when an issue as large as this (I was planning to watch movies all weekend) goes unresolved for 2 days- it kind of gives you a bad vibe. They did give me a $50 discount upon checkout but I would have gladly paid $50 to have the issue resolved and feel respected as a guest. Enjoy the spa, I would think twice about staying there- guest services need work.