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Everything was fantastic. The room was very clean, great staff, and the location was perfect.

Friendly staffs, neat and clean rooming, modern, confit facilities good for the tourists. Will come back again.

Everyone was great

Fantastic room, very spacious and clean.

Really beautiful hotel with thoughtful details. The staff was nice enough and the rooms and beds were very comfortable. You aren’t permitted to wear the really cool pajamas and robes into the common areas or breakfast though which was unusual for Japan. Overall fantastic value and lovely place.

I was hesitant to choose because I hadn’t heard of them before. It just opened. I will not hesitate next time. The hotel was great! The staff was great! The food was great! The music show was great also. Real easy location and right on the beach. I am very satisfied with this hotel.

The hotel staff was incredibly helpful and really went out of their way to ensure we had everything we needed, to include extra pillows, help navigating the temperature remote and recommendations for dinner - Taco King! Be aware if you get in late, the dining options are limited in the local area since most close by 8pm. The room was very comfortable, CLEAN, had all the amenities that you would need and very spacious!! We stayed the 3rd week in October for 1 night. The views from the balcony...

This was my first time visiting okinawa. I was confused about where to stay on this big island. I am very happy I picked Naha terrace. It is away from the hustle and bustle of the city center but only 10 minutes walking to it. The hotel is very quiet and clean. Just 15 minutes walking to the ferries to Zamami and Aka island. Nice staff. Thank you.

This is a very large hotel. Unfortunately we experienced the distant typhoon, making our experience dissapointing. The front desk was not very accommodating when I was unhappy with my room. I agreed to stay in any of their buildings to have the view I desired. They told me EVERY room was booked. I don’t think so… offseason and a typhoon ??!! I do not like massive, mediocre accommodations in general.

Staff was extremely friendly and very helpful. Room was clean and it was perfect having a washer and dryer in the room. Beds were comfortable. Great location to American Village, beautiful view of the water.