2/10 Terrible
tiffani
Business traveler, Traveled with partner
Jan 4, 2023
Disliked: Staff & service, property conditions & facilities
The staff member who checked us in was kind and lovely. Unfortunately when they left so did any acceptable level of service. My wife and I had questions during the night and the night staff were not knowledgeable or helpful.
I left my wedding ring and another ring on the bedside table when I checked out. I called and called and called to ask the staff about it. Finally someone answered and said they would check the room. Then my call was dropped and every time I have called the front desk since it has done nothing but ring and ring and nobody bothers to pick up. So where is my wedding ring? Cleaning staff must have come across it laying open on the bedside table, so why haven't I been contacted? Lazy, bad service. The 100 deposit is a scam - you shouldn't have to pay a deposit if the place operates like an illegal halfway house with no responsibility placed on staff to answer phones or help guests.