Olten District Vacations & Trips from $1,133

Clean room, nice size, windows that open!! Staff courteous, friendly

Hotel staff and their manager needs to be more guest centric and approachable for guest needs. I had requested their shuttle to pick me up from Interlaken OST station but they didn’t respond initially for a few days and on the last day prior to my arrival, they responded they will arrange pick up but never confirmed my arrival time or any other details. Upon arrival, person who checked me in, said they check guest msgs every shift (which was not the case), dishonest response ruined our experience from the beginning. We had to walk with our luggage bags from train station to hotel and upon arrival their were not even apologetic about mess up. Front desk guy and their manager with bad attitude, I would not stay here again as I would spend this much money somewhere else. Their breakfast in the morning was best part, omelette was extra charge, $10 Swiss franks.

The view in our room was so pretty and the staff were friendly and professional.

I was very pleased with the hotel itself. It was clean. It had everything that we needed. We had breakfast in the morning and we were treated incredibly well by the host Elizabeth and we got also to meet the chef Roman absolutely wonderful people. I will definitely recommend this to all my family and friends and I will be back next year.