One Stop Mall Tours

After a long day of travel across the country, we had to wait in line for over an hour and were not provided with the room we booked two months in advance. The room was very noisy and outdated as well as the facilities, such as AC and elevator. We will never go back there again.

We had an ok room, it’s smelled terrible. The carpeting in the hallway was stained with a horrible stench. To top it off the room next door threw a party and the music was super loud into our room. I called to complain and it took over 1/2 hour for security to come up. After security broke up the party which was the loud music the neighbors were up till after 3am playing games, talking and so loud. The next morning we had to be up due to a show being booked and we were so exhausted due to no sleep waste of $300. Also the party room had a huge bag of trash right outside their door and smelled horrible! I have a pic of that!

We ended up staying here unexpectedly for several nights after the A/C went out at our house during the Las Vegas heat, and overall it turned into a really good stay. The staff was consistently friendly and helpful, which made the whole situation a lot easier to deal with. We stayed in a one-bedroom villa and were very happy with it. It was comfortable, had plenty of space, and felt more like a small apartment than a standard hotel room. The amenities were also very nice and gave us a chance to actually enjoy ourselves despite the reason we were there in the first place. What started out as an inconvenient situation ended up being a much more enjoyable stay than we expected. I would definitely consider staying here again, especially for a longer stay where having the extra space and amenities makes a difference.