“This property let us book a room at 7pm and although clearly on their site it states check in is available until midnight, at 9:20 we arrived to a dark abandoned house. We tried reaching the manager via what’s app and after an hour he finally answered and told us to “find another place to stay, he’s closed”. The property is non refundable so I’ve been fighting with Expedia for a refund which to this point they’ve refused to issue. Absolute disaster. I’ll be claiming a fraudulent transaction……
“El hotel muy bonito . Las camas un poco blandas . Lo que no me gustó es que el check out era a las 10 am . La chica de recepción me dijo que podia salir a las 10.30 y a las 10 en punto te cortan la luz del cuarto”
“Nochmal würde ich nicht mehr in dieses Hotel fahren. Die 4 Sterne entsprechen nicht den Erwartungen bzw. der Einrichtung. Wenn man jedes Jahr 4 Sterne bucht hat man da einen guten Vergleich. Alles schon alt und abgewohnt. Die 4 Sterne sind nur wegen Lift, Pool und 24h Rezeption. Das ist ein Hotel für Familien und Kleinkinder. Es gab kaum andere Gäste! Extrem Laut. Zimmer schlecht isoliert. Babygeschrei die ganze Zeit. Kinder sehr lange wach und früh wieder auf. Kinder laufen und schreien ab 06……
“Staff was good especially cleaning ladies
Terrace was beautiful with forest and sea view.
However this property is minimum invested in and maximum exploited. Interior decoration is nasty and requires some improvement. Beds have zero resting quality
This used to be 4 stars but now 2 stars”
“Everything you might need for a family holiday is on site, the only exception being somewhere to shop for groceries, however there's a large supermarket within 100 metres of the site entrance. Both the pools and surrounding beaches are great and the 10 minute taxi ferry to the old town is an easy, and cheap, way to get around.”
“Check in was bad. Arrived at 10am. Said they would call/text us. Hung around on the resort. 3pm still no call. We go to reception, room not ready. “Wait a few minutes”. 1 hour later still not ready. Finally “ready” after 4pm. We go to the room and wait another 15 minutes while the cleaners finish. When the room was finally “ready” they forgot their broom after rushing out. The AC didn’t work the first night. Using their phones to call reception was confusing. They provide a tv in the room that……
“Très mauvaise expérience à la Villa Antonio. Nous avons passé 9 nuits sans aucun ménage dans la chambre et, malgré nos demandes, jamais reçu de nouvelles serviettes ( eau qui sortait de couleur marron de la douche, cheveux dans l’évier, câble électrique sur notre terrasse qui pendait et j’en passe..) La piscine a aussi été fermée 2 jours car la couleur de l’eau était d’un vert intense qu’on ne voyait même pas le fond de la piscine. Au moment du départ, le gérant nous a crié dessus car nous……