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Free WiFi
Free WiFi
Free WiFi
Free WiFi

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Parking Available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationAmerikamura7 min walk
    Popular LocationKuromon Ichiba Market7 min walk
    Popular LocationNamba Grand Kagetsu Theater11 min walk
    AirportOsaka (KIX-Kansai Intl.)52 min drive

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  • Standard Double Room, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room, Non Smoking
  • Standard Double Room, Smoking

    4.7/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room, Smoking
  • Standard Twin Room, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 205 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsStandard Twin Room, Non Smoking
  • Standard Twin Room, Smoking

    4.9/5 guest room rating

    Room amenities

    • 205 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsStandard Twin Room, Smoking
  • Triple Room, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 6
    • 3 Twin Beds
    More detailsTriple Room, Non Smoking
  • Triple Room, Smoking

    4/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 6
    • 3 Twin Beds
    More detailsTriple Room, Smoking
  • Single Room, Non Smoking

    Room amenities

    • 172 sq ft
    • Sleeps 1
    More detailsSingle Room, Non Smoking
  • Single Room, Smoking

    Room amenities

    • 172 sq ft
    • Sleeps 1
    More detailsSingle Room, Smoking

About this area

Osaka

Smile Hotel PREMIUM OSAKA HIGASHI-SHINSAIBASHI is located in Osaka's Namba neighborhood, an area with great airport proximity. Osaka Castle and Shitennoji Temple are notable landmarks, and travelers looking to shop may want to visit Amerikamura and Shinsaibashi Shopping Arcade. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Tennoji Zoo, a top attraction not to be missed. Our guests love the hotel's location for the sightseeing.
Visit our Osaka travel guide
View in a map
Popular Location

What's nearby

  • Amerikamura - 7 min walk
  • Kuromon Ichiba Market - 7 min walk
  • Namba Grand Kagetsu Theater - 11 min walk
  • Namba Parks - 20 min walk
  • Orix Theater - 6 min drive

Getting around

  • Nagahoribashi Station - 5 min walk
  • Kitntetsu-Nipponbashi Station - 6 min walk
  • AirportKansai Intl. Airport (KIX) - 52 min drive

Restaurants

  • Kani Douraku — 3 min walk
  • Nagan — 4 min walk
  • トラットリア ズッパ — 4 min walk
  • Blarney Stone — 4 min walk
  • Yakiniku Rokko — 4 min walk

About this property

Smile Hotel PREMIUM OSAKA HIGASHI-SHINSAIBASHI

3.5-star Osaka hotel in Namba, walk to Shinsaibashi Shopping Arcade
Along with a restaurant, this smoke-free hotel has self parking and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are onsite. All 216 rooms offer free WiFi, refrigerators, and flat-screen TVs. Hair dryers and free toiletries are also available to guests.
Smile Hotel PREMIUM OSAKA HIGASHI-SHINSAIBASHI offers 216 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: JPY 2500 per night
  • Limited parking spaces

Food and drink

  • 1 restaurant

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Slippers

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from September 14 2020 to December 31 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: JPY 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and window guards

We should mention

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Smile PREMIUM OSAKA HIGASHI-SHINSAIBASHI
Smile PREMIUM OSAKA HIGASHISH
Smile Hotel PREMIUM OSAKA HIGASHI SHINSAIBASHI
Smile Hotel PREMIUM OSAKA HIGASHI-SHINSAIBASHI Hotel
Smile Hotel PREMIUM OSAKA HIGASHI-SHINSAIBASHI Osaka
Smile Hotel PREMIUM OSAKA HIGASHI-SHINSAIBASHI Hotel Osaka

Frequently asked questions

Can I cancel my reservation for free at Smile Hotel PREMIUM OSAKA HIGASHI-SHINSAIBASHI and receive a full refund?
Yes, Smile Hotel PREMIUM OSAKA HIGASHI-SHINSAIBASHI offers free cancellation on select room rates, because flexibility matters! Please refer to Smile Hotel PREMIUM OSAKA HIGASHI-SHINSAIBASHI cancellation policy on our site for more details about any exclusions or requirements.
Is Smile Hotel PREMIUM OSAKA HIGASHI-SHINSAIBASHI pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Smile Hotel PREMIUM OSAKA HIGASHI-SHINSAIBASHI?
Self parking is available for JPY 2500 per night. Limited spots are available.
What time is check-in at Smile Hotel PREMIUM OSAKA HIGASHI-SHINSAIBASHI?
Check-in is from 3 PM–midnight.
What time is check-out at Smile Hotel PREMIUM OSAKA HIGASHI-SHINSAIBASHI?
Check-out is at 10 AM.
Where is Smile Hotel PREMIUM OSAKA HIGASHI-SHINSAIBASHI located?
Located in Namba, this hotel is within a 10-minute walk of Doton Plaza, Shinsaibashi Shopping Arcade, and Amerikamura. Kuromon Ichiba Market and Ebisu Bridge are also within 10 minutes. Nagahoribashi Station is 5 minutes by foot and Nippombashi Station is 6 minutes.
4.4
Excellent
1,505 reviews
5 - Excellent
783
4 - Good
601
3 - Okay
88
2 - Poor
19
1 - Terrible
14

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Both the hotel and my room were clean and comfortable. Great location, just a short 8 minute walk to Dotonbori! Quick access to Osaka station by subway which is a couple of blocks away from the hotel. I will definitely stay here again!
Stayed 3 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly Recommended! A few minutes walk to Dotonbori. There's a family mart and lawson near the hotel. Very clean room and friendly staff. Will definitely book again next time we visit Osaka.
Stayed 3 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our amazing 5 nights at SMILE
Our second stay at this hotel, simply because of its convenience to walk to Dontonburi & Shinsaibashi Area. This time round we booked the twin room which is much more spacious. Hotel has this go gree initiative, whereby if you opt out for Room Cleaning then you can get free bottled water for each day. We opted out for 2 nights, and they nicely still prepared clean towels & toothbrush, left it at our doorstep. This is a huge plus point for the thought put in. Where other hotels may not provide fresh towels on no room cleaning days. In addition, they also provided a sanitizing spray in room to spray on our coats/ room after a long day out.
Stayed 5 nights in Feb 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and kept clean. Breakfast was delicious and had a good variety if you turn up early. They tend to not replenish quite a few dishes by 9am. Wish the bathroom had shower caps provided as an amenity. Staff were attentive and helpful. Location was great and close to attractions and subway stations.
Stayed 4 nights in Feb 2020

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