Find Hotel with a Concierge in Ottawa, IL

"Nice and clean hotel "

"Brand new and such a cool community. Downtown Ottawa is Stars Hollow from the Gilmore Girls! We already booked for summer!!"

"This is excellent"

"As advertised and very responsive. "

"The view and deck overlooking the harbor were wonderful. Exactly what I was looking for!!Amenities were not up to par. WiFi didn’t work, which made televisions nonfunctional. Kitchen supplies were bare. Bedside tables and light fixtures were dusty.Maintenance issues were troubling. Back door did not lock. Toilet ran nonstop. To be fair, the man at the office did offer to send maintenance, but I felt these issues should have been dealt with BEFORE I arrived. At this price, standards...

"If Harry Never Met Sally, was a beautiful place. It was well maintained, and very clean with exception of some dust on shelves and in some cabinets, other wise it was spotless. The check in process, was easy. The staff at Heritage Harbor reached out and sent emails with amenities available so we would be ready to go when we got there. Unfortunately we did not get to take part in all that Heritage Harbor has to offer, as it was March, the pools were closed and it was still cold outside. The few...