PV Ampitheater Tours

Always a great place to stay! Great location!

The check in staff was very pleasant. The room.... it was definitely on the older side. The decor was outdated, there was damage to the walls in both the bathroom/bedroom, and there was a large armoire that really cluttered up the room. The beds were comfy but the sheets were very coarse with an unappealing coverlet. Our first night we returned to our room after a very long day to have our keycards not work to enter our room. Assuming it was user error on our part, after several minutes of attempting on both cards, we went to get help. We were issued 2 additional cards and encountered the same issue. After several additional minutes of trying we determined that the battery on the key pad was dead and returned to the front desk for additional help. At this point we waited about 25 more minutes for maintenance to come to our room and fix the issue. Overall that was 50 minutes of back and forth and waiting when it was already very late at night. Thankfully the maintenance guy was also pleasant because we were extremely frustrated by this time.